> Markdown version of [/jobs/ext/4600131-it-field-technician](https://www.wearedevelopers.com/jobs/ext/4600131-it-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Field Technician

- **Company:** Kavaliro
- **Location:** Orlando, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Routing, Remote Access Technology, Server Administration, TCP/IP, Transmission Control Protocol (TCP), Wireless Access Point, Wireless Networks, Network Switches, Internet Protocol Telephony, ServiceNow IT Service Management, Information Technology, Fortinet, Cisco
- **Published:** November 6, 2026
- **Apply:** https://jobs.kavaliro.com/index.smpl?arg=jb_apply&POST_ID=14345697

## About the Role

* Associate degree in Information Technology, Computer Science, or equivalent work experience.
 * 2+ years of IT support experience in a desktop, field service, or help desk environment.
 * Strong knowledge of:
 + Windows 10/11
 + Microsoft 365
 + Active Directory
 + TCP/IP Networking
 + Printers and peripheral devices
 * Experience supporting:
 + Network switches
 + Wireless access points
 + Routers and firewalls
 * Ability to work independently and travel to customer locations.
 * Valid driver's license and reliable transportation., * CompTIA A+, Network+, or similar certifications.
 * Experience with Cisco, Meraki, Aruba, Ubiquiti, or Fortinet environments.
 * Experience with VoIP systems.
 * Basic server administration experience.
 * Understanding of cybersecurity best practices., * Windows Operating Systems
 * Microsoft 365 Administration
 * Active Directory
 * TCP/IP, DNS, DHCP
 * VPN Technologies
 * Wireless Networking
 * Network Switching & Routing
 * Printer Support
 * Hardware Deployment
 * IT Ticketing Systems

## Description

We are seeking a motivated Field IT Technician with strong desktop support skills and basic to intermediate networking experience. This role is responsible for providing onsite technical support, installing and troubleshooting end-user hardware and software, supporting network infrastructure, and ensuring technology systems operate efficiently across client or company locations.

The ideal candidate is customer-focused, hands-on, and comfortable working independently in the field while supporting a variety of IT environments., * Provide onsite and remote support for desktops, laptops, printers, mobile devices, and peripherals.

 * Install, configure, and troubleshoot Windows operating systems and common business applications.
 * Diagnose and resolve hardware, software, and connectivity issues.
 * Perform workstation deployments, upgrades, and equipment replacements.
 * Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.

Network Support

 * Assist with installation, configuration, and troubleshooting of network equipment including switches, routers, firewalls, and wireless access points.
 * Troubleshoot LAN/WAN connectivity issues.
 * Support network cabling, patch panels, and structured wiring projects.
 * Monitor network performance and escalate complex issues when necessary.
 * Configure basic VLANs, DHCP, DNS, and TCP/IP settings.
 * Support wireless network deployments and connectivity troubleshooting.

Infrastructure Support

 * Assist with server installations, migrations, and maintenance activities.
 * Support Active Directory user management, password resets, and group policies.
 * Document network layouts, technical procedures, and support activities.
 * Perform equipment inventory and asset management.

Customer Service

 * Respond to service tickets within established SLA requirements.
 * Communicate technical issues and resolutions to users in a professional manner.
 * Provide training and guidance to end users when needed.
 * Maintain a high level of customer satisfaction and professionalism.