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# Manager, Renewal Platform Specialist

- **Company:** CDK INCORPORATED
- **Location:** Austin, TX, United States
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Cloud Computing, Performance Monitor
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/manager-renewal-platform-specialist-austin-tx--9bf9d688-cdc7-402c-90d8-2ad869f59fd5

## About the Role

Sales, OEM (Original Equipment Manufacturer), Cloud Computing, Customer Experience, Business Operations, Financial Operations, Automotive Industry, Software as a Service (SaaS), Maintenance Services, Best Practices

## Description

* A key aspect of this role is the relentless pursuit of scaling the team, improving efficiency, and implementing best practice standards across the board. The manager is tasked with continuously seeking innovative ways to enhance team operations and effectiveness.
 * Planning and Execution: Develop and execute data driven plans, ensuring alignment with CDK's business goals and objectives for but not limited to resource allocation, communication plans, performance monitoring, Coaching and developing plans, change management, standards, processes, and best practices.
 * Team Scaling and Efficiency: Focus on optimizing team efficiency and resource allocation to meet evolving business needs.
 * Leadership: Ensure Regional Sr. Platform Specialists provide the coaching, and development across the designated regional teams. Implement structured coaching and development programs for team members, ensuring continuous professional growth and skill enhancement.
 * Collaboration: Work closely with the Platform Specialist Operation team to define utilization reporting to ensure team alignment and resourcing, establish feedback mechanisms that provide deep feedback on Platform Specialists role performance. Collaborate with Product Marketing and the Operations team to ensure training and certifications are defined and completed in a timely manner by all team members.
 * Management: Oversee the creation and execution of performance plans, maintaining meticulous documentation to track progress and identify areas for improvement. Ensure the team's adherence to established sales standards and processes, meeting and exceeding set expectations. Regularly assess both individual and team performance, ensuring alignment with CDK's expectations and objectives, and making resource a