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# Desktop Support Technician

- **Company:** Akkodis group
- **Location:** San Antonio, TX, United States
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Software Applications, Information Systems, Computer Maintenance, Computer Networks, Desktop Computing, Microsoft Office, Microsoft Visio, Microsoft PowerPoint, Computer Equipment, Information Technology, Laptops
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-technician-san-antonio-tx--970fa6f0-771a-4b9e-ba20-5ce1ee0dc973

## About the Role

Desktop Administration, Desktop Administration, Information Technology & Information Systems, Help Desk, Technical Support, Customer Support/Service, Communication Skills, Identify Issues, Hardware Administration, Desktop Hardware, Akkodis is seeking a Desktop Support Technician for a Contract job with a client in San Antonio, TX. The ideal candidate must have experience in desktop support, hardware deployment, troubleshooting, and end-user support, along with strong customer service and communication skills., o Associate Degree in: Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration, Related Technology Discipline or equivalent relevant work experience.

 * Experience supporting: Desktop Computers, Laptop Computers, Windows Operating Systems, End User Technologies.
 * Strong experience with:
 * Hardware Installation & Configuration, Desktop Troubleshooting, Software Support, IT Customer Support.
 * Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications:

 * Relevant IT certifications such as:
 * CompTIA A+
 * Microsoft Certifications
 * HDI Certifications
 * Experience supporting utility, construction, or maintenance organizations.
 * Experience working within enterprise IT support environments.

## Description

* Provide Tier 1 desktop and laptop support for end users, including troubleshooting hardware, software, and operating system issues.
 * Unpack, configure, deploy, and support new desktop computers, laptops, monitors, and peripheral devices.
 * Install, configure, maintain, and troubleshoot Windows-based workstations and related hardware.
 * Provide end-user training and guidance on supported software applications, devices, and standard technology tools.
 * Support office moves, equipment relocations, workstation setups, and peripheral installations.
 * Troubleshoot and support Microsoft Office applications including Word, Excel, PowerPoint, Visio, and Project.
 * Research and develop alternative solutions for new or recurring technical issues while maintaining high levels of customer satisfaction.
 * Support printers, plotters, LCD projectors, TVs, monitors, and other end-user technologies.