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# Desktop Technician

- **Company:** The CSI Companies
- **Location:** San Luis Obispo, CA, United States
- **Experience:** Experienced
- **Salary:** $60,320 - $70,720
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, JIRA, Issue Tracking Systems, Networking Basics, Enterprise Software Applications, Software Troubleshooting, Peripherals, Computer Equipment, Servicenow
- **Published:** November 6, 2026
- **Apply:** https://slojobs.com/job_view.php?bjobid=37152944374

## About the Role

* 2+ years of experience providing desktop support, IT help desk, or end-user technical support.
 * Experience troubleshooting Windows 10/11, Microsoft 365, Active Directory, and common enterprise applications.
 * Knowledge of computer hardware, peripherals, printers, and basic networking concepts.
 * Experience with ticketing systems such as ServiceNow, Jira, or similar platforms.
 * Strong troubleshooting, customer service, and communication skills.
 * Ability to work independently in a fast-paced environment and prioritize issues affecting clinical operations.
 * Ability to provide onsite support and travel between health system facilities as needed.

## Description

The IT Desktop Support Tech will provide onsite technical support to clinical and administrative staff across the health system, ensuring reliable operation of end-user devices, applications, and IT equipment. This role will troubleshoot hardware, software, and connectivity issues while minimizing disruptions to patient care and daily operations.