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# Director of Operations & Data Management

- **Company:** Mercyhurst University
- **Location:** Erie, PA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Data Visualization, Power BI, Tableau (Software), Data Management
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/director-of-operations-data-management-erie-pa--090bf501-a0c0-443f-ad33-099ea8c09cdc

## About the Role

Data Management, Operations Management, Metrics, Proofreading, Trend Analysis, Data Management, Advertising, Tableau, Contract Management, Budgeting

## Description

The Director of Operations & Data Management leads the operations and data functions of the Office for Academic Affairs, performing a variety of executive administrative operations which require a range of skills and knowledge of organizational policies and procedures while maintaining a confidential environment; gathers, analyzes, and reports on academic operations data, including budgets, course schedules, faculty workload, contracts, and faculty processes; builds reports and data visualizations that support decision-making and improve efficiency; assists the provost and VPAA to resolve administrative, student, as well as faculty issues and inquiries, using data to inform recommendations; composes, edits, and proofreads correspondence; prepares a range of executive administrative documents and data reports. Responsibilities include running reports on academic operations, including budget, course schedule, faculty workload, and contracts; analyzing data to identify trends and make
recommendations for efficiencies; managing all aspects of the Office for Academic Affairs, using data and reporting to monitor operations and identify improvements; supporting the VPAA and the assistant vice presidents for academic affairs as well as the university deans, including providing data and reports as requested; working as a liaison with Human Resources in faculty onboarding; designing, building, and maintaining interactive dashboards and data visualizations (e.g., Power BI, Tableau, or Excel) that give the VPAA, assistant vice presidents, and deans timely access to key academic metrics; collaborating with the assistant vice presidents for academic affairs on academic dishonesty issues, student and parent issues, grade appeals, and changes; maintaining records and tracking trends to inform policy and practice; serving as the OAA liaison for graduation in implementing ceremony, commencement, award convocation, and reception(s); serving as an OAA lead for new faculty orientation,
faculty convocation, and faculty retirement event; analyzing trends and model scenarios, such as course demand, staffing needs, instructional cost, and budget projections; presenting findings with clear, actionable recommendations for efficiencies; assisting the VPAA - Deans with advertising of new hire positions in professional online sources; preparing all new faculty and current faculty yearly contracts and maintaining contract data for tracking and reporting; assisting the VPAA with approvals of department/college contracts and working through the Office of General Counsel; running reports on academic operations, including budget, course schedule, faculty workload, and contracts; and analyzing data to identify trends and make recommendations for efficiencies; and managing all aspects of the Office for Academic Affairs, using data and reporting to monitor operations and identify improvements. Learn more about this opportunity via the Director of Operations & Data Management position