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# Infrastructure Reliability Engineer

- **Company:** Pinnacle Inc.
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Proxy Servers, Cloud Computing, Cloud Engineering, Cyber Security, Continuous Integration, Linux, DevOps, Domain Name System (DNS), Middleware, Virtual Private Networks (VPN), Routing, Reliability Engineering, Ansible, Prometheus, Software Engineering, Spinnaker, Virtualization Technology, Software Vulnerability Management, Datadog, Load Balancing, Cloud Platform System, Grafana, Mttr, Containerization, AI Platforms, Infrastructure Automation Frameworks, Terraform, Splunk, Network Server, Dynatrace, Qualys, Jenkins, Vmware
- **Published:** November 6, 2026
- **Apply:** https://www.juju.com/job/28_25197_4d2ac4244da9a813a6a9722b3edd3527

## About the Role

We are looking for a hands-on Infrastructure Reliability Engineer to improve reliability, automation, security, and operability across enterprise infrastructure-spanning cloud and on-prem/hybrid environments.

This role focuses on Terraform + Ansible automation, Windows and Unix/Linux operations, observability, incident/postmortems, and strong vulnerability remediation ownership across servers, platforms, and containerized workloads., * Strong experience in SRE / DevOps / Infrastructure Engineering / Production Operations.

 * Proven hands-on automation with Terraform and Ansible in real production environments.
 * Strong administration and troubleshooting across Windows and Unix/Linux estates.
 * Experience supporting enterprise infrastructure areas (compute, network, storage, load balancing, security controls).
 * Demonstrated experience with vulnerability remediation (scanning, triage, patching, and verification).
 * Hands-on with vulnerability management tools (Qualys, Tenable, Rapid7, etc.).
 * Audit and controls remediation experience across Cyber, Risk, Controls, Infrastructure, and Application teams.
 * Observability tooling: Prometheus, Grafana, Dynatrace, Splunk, and cloud-native monitoring., * 13+ years of professional experience in SRE, DevOps, Infrastructure Engineering, or Production Operations.
 * Proven hands-on automation with Terraform and Ansible in real production environments.
 * Strong administration and troubleshooting across Windows and Unix/Linux.
 * Experience supporting enterprise infrastructure areas (compute, network, storage, load balancing, security controls).
 * Practical incident management experience (on-call, RCA/postmortems, operational improvements).
 * Demonstrated experience with vulnerability remediation (actual patching and verification)., * Prior EX-JPMC experience required.
 * Audit and controls remediation experience.
 * Experience with containerized workloads and cloud-native infrastructure.

## Description

* Lead remediation of infrastructure vulnerabilities across Windows, Linux, middleware, and supporting Frontier AI platform components.
 * Drive closure of control findings, audit items, and cyber remediation commitments within agreed timelines.
 * Partner with Cybersecurity, Infrastructure, and Application Development teams to identify, prioritize, and remediate vulnerabilities at scale.
 * Establish sustainable patching, upgrade, and lifecycle management processes to reduce recurring findings.

Infrastructure Automation (Terraform + Ansible)

 * Build and maintain Infrastructure as Code using Terraform across cloud and/or virtualized environments.
 * Automate configuration, provisioning, patching, and deployments using Ansible across Linux/Unix and Windows estates.
 * Standardize environments (dev/test/stage/prod), build reusable modules/playbooks, and enforce configuration consistency (prevent drift).

Hybrid / Enterprise Infrastructure Operations

 * Operate and troubleshoot infrastructure components end-to-end including compute (VMs/servers), virtualization (VMware or equivalent), networking (DNS, routing, VPNs, proxies), load balancers, and security controls.
 * Partner with application teams to ensure infrastructure supports scalable, reliable application delivery., * Implement and support CI/CD automation (Jenkins, Spinnaker, Cloud Deployment) and enable safe release patterns (blue/green, canary, automated rollback).
 * Build and maintain monitoring/alerting dashboards using Prometheus, Grafana, Dynatrace, and Splunk.
 * Improve MTTR through better telemetry and define/drive reliability outcomes using SLIs/SLOs.