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# Network Tech 1

- **Company:** Black Box
- **Location:** Plano, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Transmissions, Networking Hardware, Network Architecture, Sniffers, Routing & Switching, Cisco
- **Published:** November 6, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88799774/1

## About the Role

This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success., * Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers.

 * Requires experience in working in communications closets
 * Must be able to perform rack and stack activities
 * Must be able to safely lift heavy objects
 * Must understand cable patching processes and procedures
 * Must be familiar with 66 Block and 110 Block cross connect procedures
 * Must have a basic knowledge of data communications networking.
 * Must be able to assist in troubleshooting issues
 * Must understand network terminology
 * Must be familiar with IP phone
 * Must be able to program Cisco phones
 * Must be able to install Avaya phones
 * Must be able to troubleshoot Avaya and Cisco phones
 * Requires good interpersonal communications skills
 * Must be able to explain technical issues in a way the customer will understand an issue
 * Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution, * 5 years of experience in data communications
 * Must have a basic knowledge of Cisco Phones, switches and routers
 * Must have a basic knowledge of local and wide area networking.
 * High school diploma or equivalent required

## Description

* The patching cabling between network equipment and customer's network
 * The installation of power cables from equipment to power supply in rack/cabinet/closet
 * The installation, troubleshooting and de-installing network equipment
 * Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
 * Install, troubleshoot, and de-install Network General remote Sniffers
 * Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
 * Act as interface between customer's associates and management
 * Provide hardware break-fix services for network infrastructure
 * Perform onsite call-through, data, voice, website and security testing
 * Perform back-up testing to ensure all systems are connected to the customer's network as directed
 * Support carrier testing of circuits
 * Assist with facilities efforts
 * Power and uninterruptable power supply (UPS) restoral
 * Water problems,
 * Emergency cooling restoration,
 * Fire suppression exercises, restoration, and post fire events
 * Support inventory management activities
 * Receiving inventory
 * Tagging of assets
 * Tracking spares (crash kits)
 * Ordering inventory
 * Updating inventory records
 * Prepare and return damaged equipment
 * Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management