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# Help Desk Support

- **Company:** TEKSYSTEMS INC.
- **Location:** Oak Brook, IL, United States (Remote available)
- **Salary:** $45,760.0 - $49,920.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Virtual Private Networks (VPN), Remote Desktop Services, Office365, Servicenow
- **Published:** November 6, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/il/oak-brook/28d224b8-3350-4798-868c-42a196ae7410

## About the Role

* Previous help desk, service desk, or IT support experience.
 * Experience supporting Windows and Microsoft 365 environments.
 * Familiarity with Active Directory, VPN troubleshooting, and ServiceNow or a similar ticketing platform., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are seeking a Level 1 Help Desk Support professional to provide technical assistance to end users in a fast-paced corporate environment. This position will primarily provide support by phone, email, and ticketing system., * Provide technical support for end users.

 * Troubleshoot Windows 11 and Microsoft 365 applications.
 * Support Microsoft Teams, remote desktop tools, VPN connectivity, and other common end-user issues.
 * Perform basic Active Directory support.
 * Respond to incoming support calls and assigned tickets.
 * Document and manage incidents through ServiceNow.
 * Support both onsite and remote users.