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# System Administrator Level 2 (MSP / Hybrid WFH)

- **Company:** Bowman and Williams Inc
- **Location:** Plainfield, NJ, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $75,000 - $85,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Backup Devices, Microsoft Online Services, Cisco Hardwares, Cloud Computing Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Multi-Factor Authentication, Hyper-V, Virtual Private Networks (VPN), Windows Servers, Network Connections, Windows PowerShell, Virtualization Technology, Sonicwall, Firewalls (Computer Science), Microsoft InTune, Deployment Automation, 3-tier Architectures, Network Server, Vmware
- **Published:** November 6, 2026
- **Apply:** https://www.juju.com/job/2_173705985

## About the Role

* Administer Active Directory, Group Policy, Microsoft 365 users, licensing, permissions, Intune, and device management

 * Troubleshoot DNS, DHCP, VPNs, firewalls, and general network connectivity

 * Support SonicWall and Cisco Meraki environments

 * Assist with Microsoft 365 and Entra ID migrations, workstation refreshes, office moves, and infrastructure projects

 * Support Windows Server, Hyper-V or VMware, backups, MFA, and endpoint security

 * Use PSA and RMM tools to manage tickets, devices, patching, documentation, and time entries

 * Work directly with clients remotely and onsite when needed

What We Are Looking For

 * 2+ years of MSP or multi-client IT support experience

 * Strong Tier 2 troubleshooting and escalation experience

 * Hands on experience across Microsoft 365, Active Directory, Windows, networking, and endpoint support

 * Familiarity with PSA and RMM platforms such as Kaseya, ConnectWise, Autotask, or Datto

 * Experience with Intune, Autopilot, SonicWall, Cisco Meraki, Windows Server, virtualization, xrbllit or PowerShell is a plus

 * Strong client communication, documentation, and problem-solving skills

 * Valid driver's license and reliable transportation for local client visits

## Description

We are a growing Cloud and Cybersecurity Managed Services Provider hiring a System Administrator Level 2 to take ownership of escalated support issues across multiple client environments.

This is a hybrid WFH role with a mix of remote support and local client site work. You will handle Tier 2 escalations, support Microsoft cloud and infrastructure environments, assist with projects, and have a clear path toward Tier 3, architecture, and senior escalation responsibilities.

What You Will Work On

 * Resolve escalated issues across Microsoft 365, Windows, endpoints, servers, and networking