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# Desktop Support

- **Company:** Artech
- **Location:** Foley, AL, United States
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Active Directory, IMac, Data Migration, Desktop Computing, Guidewire PolicyCenter, Servicenow
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-foley-al--8b5a57c0-25b0-4a7c-b881-268d67be69ac

## About the Role

Desktop Administration, Desktop Administration, Software Installation, Laptop PC, Computer Workstations, Installation Guide, Office Equipment, Desktop PC, Apple iMac, Warehousing, * AAS degree (or 2-year post high school training) with a minimum of 2 years relevant experience OR in the absence of a HS diploma, GED or AAS degree, 5 years of relevant experience is required.

## Description

* Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
 * Provide support on various laptop, desktop and tablet running Win 7/10 /11
 * Refresh IMAC
 * Imaging, Refreshes
 * Experience in performing warehouse duties
 * Need expertise in troubleshooting, Incident work
 * Understanding the impacts of Active directory and domains would be helpful and data migration too.
 * Installation, configuration and maintenance of windows, hardware's and software's.
 * Ticketing Experience (Client uses Service Now Ticketing) - Any ticketing experience, Service Now a plus.)
 * IT deskside support technician who is under moderate supervision.
 * Conducts service request and incident resolution for moderately complex end user hardware and software.