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# Account Solution Engineer - Intelligence Community (All Levels)

- **Company:** Salesforce.com, Inc.
- **Location:** Herndon, VA, United States
- **Experience:** Expert
- **Salary:** $124,670 - $231,980
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Artificial Intelligence, Amazon Web Services, Microsoft Azure, BigQuery, C Sharp (Programming Language), Software as a Service, Cloud Computing, Cyber Security, Data Architecture, Data Infrastructure, Data Normalization, Cursor, Python (Programming Language), Object-Oriented Software Development, Cloud Services, Salesforce.Com, SQL Databases, Apex Code, Data Classification, Retrieval-Augmented Generation, Large Language Models, Claude Code, Snowflake, Build Management, Information Technology, Front End Software Development, Mulesoft, Databricks
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/account-solution-engineer-intelligence-community-all-levels-herndon-va--5c728e62-8a4e-4a8f-95e9-c873c326aaa4

## About the Role

Intelligence Community, Salesforce.com, Customer Relationship Management (CRM), Artificial Intelligence (AI), Background Investigation, Government, Security Clearance, Intelligence Community, Federal Government, Proof of Concept, * 7+ years of experience as a Solution or Sales Engineer supporting enterprise SaaS, CRM, or mission IT-ideally with IC or national security customers

 * Degree in Computer Science required (B.S., Master's, or Ph.D.)
 * Hands-on SaaS configuration, Data Architecture, Front End development, Object Oriented Programming (Java, C#, Python).
 * Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic engineering patterns, and how agentic systems behave in production-including safety, reliability, and governance considerations specific to classified workloads
 * Strong discovery and MVP scoping skills: able to run technical and business discovery sessions, define use cases, set measurable success criteria, and produce a feasible execution plan
 * Familiarity with IC-specific compliance frameworks
 * Current TS/SCI clearance (required at time of hire)
 * U.S. citizenship required
 * Strong written, verbal, and whiteboard communication skills-able to engage both technical operators and C-level IC leadership

Preferred

 * Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, Public Sector Solutions
 * Experience with Apex, Lightning Web Components, or equivalent full-stack engineering background
 * Proficiency in SQL and/or Python; familiarity with modern data platforms (Snowflake, Databricks, BigQuery)
 * Experience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)
 * Prior experience with government cloud environments: AWS GovCloud, Azure Government, or IC-specific cloud infrastructure
 * Experience operating within or alongside IC program offices-understanding mission workflows, stakeholder dynamics, and the technical evaluation process

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

## Description

This role requires a current, active TS/SCI clearance at time of hire. Qualification is contingent upon acceptable results from a background investigation and continued maintenance of the required government security clearance. All offers are contingent upon government approval of your clearance., We're looking for a senior Solution Engineer who thrives in a classified environment and understands the unique operational tempo, access constraints, and mission stakes of IC customers. You'll serve as a trusted technical advisor to intelligence agencies-running discovery, architecting solutions, and building proof-of-concept environments that translate directly into mission value. This isn't a role for someone who presents slides. It's for someone who builds, thinks architecturally, and can operate at TS/SCI without losing any of their engineering edge., * Lead deep technical and mission discovery with IC customers-uncover operational gaps, map requirements to the Salesforce platform (CRM, Agentforce, Data Cloud, MuleSoft), and scope executable POC use cases with clear success criteria

 * Design and build secure, agentic solutions tailored to IC use cases: case management, analyst workflows, collection management, reporting automation, and multi-domain data aggregation
 * Architect and prototype Agentforce-based solutions within classified environments-including grounding strategies, RAG/retrieval patterns, prompt governance, and agent reliability considerations specific to sensitive workloads
 * Present technical architecture and business value to both mission operators and senior IC leadership with equal fluency
 * Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
 * Work closely with IC program offices to assess feasibility across data classification, security architecture, and operational readiness-ensuring proposed solutions can actually be adopted and sustained
 * Partner with SNS Account Executives, Capture Managers, and Customer Success to drive pipeline and support pursuit strategy
 * Act as a technical sounding board for the SE team; support junior SEs on complex opportunities and escalate challenges to leadership with context and a proposed path forward
 * Build reusable assets-POC templates, demo environments, playbooks-that scale across the IC customer base
 * Feed structured Voice of the Customer feedback into Salesforce Product and Engineering to influence the IC roadmap