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# Lead Quality Technician

- **Company:** THE HEICO COMPANIES
- **Location:** Raleigh, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Microsoft Outlook, Microsoft Office
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/lead-quality-technician-raleigh-nc--a3aed5aa-5110-4de9-bd0e-c62fdbcff1e1

## About the Role

Testing, Data Analysis, Communication Skills, Manufacturing, Documentation, Customer Support/Service, Sales, Purchase Orders, Quality Engineering, Corrective Action, * High School Diploma or GED

 * At least 5 years of experience of quality control in a manufacturing environment.
 * Experience with dimensional inspection equipment and tools required; CMM experience preferred.
 * Experience interpreting engineering drawings, specifications, routers, and work instructions.
 * Experience reviewing customer purchase orders, contracts, and quality requirements preferred.
 * Hands-on experience developing manufacturing processes and proven ability to evaluate data.
 * Strong attention to detail and ability to accurately document and track quality information.
 * Ability to manage administrative tasks while working effectively in a production environment.
 * Microsoft Office proficiency (Excel, Teams, Outlook).

Physical Requirements:

 * Ability to stand and walk for extended periods throughout the work shift.
 * Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments.
 * Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation.
 * Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment.
 * Ability to perform repetitive motions involving the hands, wrists, and arms.
 * Ability to visually inspect parts, interpret and read blueprints, technical drawings, work instructions, and use gauges, and measuring devices.
 * Ability to distinguish colors, dimensions, and surface defects when performing quality inspections.
 * Ability to hear and communicate effectively in a manufacturing environment.
 * Ability to safely operate equipment in a fast-paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required.
 * Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures.
 * Ability to maintain regular attendance and work scheduled shifts, including overtime as required.

## Description

The Lead Quality Technician is responsible for performing testing and supporting data analysis for the assembly and deburr departments. This position requires a champion of documentation who is responsible for clearly communicating results and direction to team members. This position works closely with Engineering, Production, and other manufacturing personnel., * Strive toward a culture of proactive safety.

 * Manage RMAs, approval, issuing, receiving, tracking, disposition, and replacement.
 * Interact with customer service reps/sales/customers for RMA coordination.
 * Investigate customer complaints and support root cause and corrective activities as needed.
 * Review customer purchase orders, contracts, and related quality requirements.
 * Support Quality Engineering with quality investigations, corrective actions, work instructions, SOPs, and continuous improvement activities.
 * Support MRB activities and dispositions of nonconforming material.
 * Monitor ECN implementation on the production floor, ensuring applicable contract, customer, and quality requirements are understood and followed.
 * Serve as Quality resource for assembly and deburr, addressing quality issues and questions as needed.
 * Support Incoming and Final Inspection personnel by providing technical guidance, training, and mentoring.
 * Interpret blueprints, specifications, routers, and work instructions to support inspection and quality requirements
 * Train operators and inspectors on the use of measuring devices and the completion of inspection documentation.
 * Record, summarize, and report quality data and trends as required.
 * Maintain accurate quality records and documentation in accordance with the Company Quality Management System.
 * Responsible for the cleanliness of his/her own work area and the general housekeeping of the Company.
 * Other duties as assigned.