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# IT Operations Engineer

- **Company:** Applied Intuition
- **Location:** Ann Arbor, MI, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $85,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Macintosh Computers, Bash Shell, Software as a Service, Protocol Stack, CompTIA Security+, Linux, Domain Name System (DNS), Information Technology Operations, Virtual Private Networks (VPN), Network Protocols, Windows PowerShell, Remote Access Technology, Server Supported Gaming, Shell Script, Systems Integration, Wireless Access Point, Build Management, Information Technology, Fortinet, Gsuite
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-operations-engineer-ann-arbor-mi--f5399fb8-b774-4faa-b35b-8988ec8a8c35

## About the Role

* 3+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment
 * Experience with Google Workspace, or other Active Directory systems
 * Experience supporting a broad range of computer systems (Linux, Windows, and Mac)
 * Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
 * Experience in deploying, integrating, and administration of SaaS applications
 * Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible
 * Experience in creating IT processes and procedures
 * CompTIA Security+ certification

Security Requirements:

 * Must be a U.S. Citizen
 * Must hold or be eligible for a U.S. Secret security clearance, * Knowledge of data protection operations and laws (GDPR)
 * Managed Fortinet network stack
 * Knowledge of MDM best practices
 * CCNA certification
 * Experience with Powershell, bash, and shell scripting

## Description

We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.

About the role:

IT Operations Engineers provide first line technical support to end users and ensure that everyone at Applied is able to use technology as productively as possible. In addition to technical support, IT Operations handles user onboarding and offboarding. We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company's technology architecture.

At Applied Intuition, you will:

 * Design and build out a scalable IT infrastructure for a rapidly growing organization
 * Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members
 * Provide technical assistance and support for issues related to computer systems, networks, software, and hardware