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# Software Technical Support :: Vienna, VA

- **Company:** ARK Solutions, Inc.
- **Location:** Vienna, VA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Server Administration, Software Engineering, Enterprise Software Applications
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/software-technical-support-vienna-va-vienna-va--34ff6156-7b6e-4002-9e8f-0f5b9f47bff2

## About the Role

Technical Support, Software Administration, Technical Support, Software Administration, Agile Programming Methodologies, Enterprise Applications, Software Development, Risk, Critical Path Method, Capacity Management, * SAFe RTE (Release Train Engineer) or SAFe Architect or PMI ACP (Agile Certified Practitioner)

 * Minimum of 5-7 years' experience in enterprise software development
 * Dependency risks and Critical Path Method to map risk burndown charts
 * Team velocity and capacity planning
 * Communication
 * Leadership
 * Organization
 * Time management
 * Budget management
 * Risk management
 * Problem-solving
 * Adaptability
 * Teamwork

## Description

Expected Deliverables:

 * Manage the entire SLDC life cycle
 * Maintain optimal system performance and proactively mitigate risks early
 * Take projects from assignment to implementation
 * Support management team's efforts in change management, dependency risks, and Critical Path Method to map risk burndown charts
 * Recommend and take action to improve processes