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# Senior ServiceNow Developer - ITOM (348)

- **Company:** iTech AG
- **Location:** Arlington, VA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Agile Methodology, Code Review, Custom Software, Design of User Interfaces, Human-Computer Interaction, Performance Tuning, Scrum Methodology, ServiceNow Application Engine, Requirements Management, Server Administration, Web Applications, Scripting, Information Technology, Devsecops, Servicenow
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-servicenow-developer-itom-348-arlington-va--6d5d8ad7-c525-4584-93d9-5ca96961a340

## About the Role

ServiceNow, Internet Technology, ServiceNow, Requirements Management, Agile Programming Methodologies, Best Practices, Team Player, User Interface/Experience (UI/UX), Software Administration, Internet Portal, iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs.The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices., * 5+ years of hands-on ServiceNow development experience

 * Strong experience developing custom ServiceNow applications and platform configurations
 * Hands-on experience with ServiceNow portal development (Service Portal and/or UI Builder)
 * Proficiency with ServiceNow scripting (JavaScript, Glide APIs)
 * Experience working in Agile or SAFe delivery environments

EDUCATION AND CERTIFICATIONS

 * Bachelor's degree
 * ServiceNow CSA and CAD or CIS certification, * ServiceNow Certified Implementation Specialist (CIS):
 * CIS - IT Service Management (ITSM)
 * Experience supporting federal government programs
 * Strong experience with Service Portal, UI Builder, and user experience design
 * Experience configuring ITOM module
 * Familiarity with ServiceNow data model and performance optimization
 * Strong problem-solving, communication, and collaboration skills
 * Experience supporting DevSecOps-aligned Agile teams

SECURITY CLEARANCE

 * Ability to obtain and maintain a Public Trust
 * Pursuant to government contracts, US Citizenship is required

## Description

* Design, develop, and configure ServiceNow solutions to support federal program requirements
 * Build and maintain custom applications, workflows, business rules, and UI policies
 * Develop and enhance ServiceNow ITOM functionality
 * Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder
 * Collaborate with ServiceNow Architects to implement scalable, standards-based solutions
 * Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives
 * Perform code reviews and ensure adherence to development standards and best practices
 * Support platform upgrades, patching, and performance tuning
 * Troubleshoot and resolve ServiceNow defects and production issues
 * Ensure configurations and customizations align with federal security and compliance requirements
 * Contribute to technical documentation and knowledge sharing across the team
 * Support and enhance ITOM knowledge enablement
 * Other duties as assigned