> Markdown version of [/jobs/ext/4608039-trade-support-engineer](https://www.wearedevelopers.com/jobs/ext/4608039-trade-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Trade Support Engineer

- **Company:** Valkyrie Trading
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $87,500.0 - $145,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Data Analysis, Bash Shell, Command-Line Interface, Code Generation, Linux, JSON, Python (Programming Language), Windows PowerShell, Reference Data, Standard Sql, Extensible Markup Language (XML), Parquet, Datadog, Scripting, Computer Network Operations, Software Troubleshooting
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/trade-support-engineer-chicago-il--24d64fe4-445a-493d-83d8-7166e726349d

## About the Role

Technical Support, Quantitative Research, Technical Support, Production Systems, Production Control, Reconciliation, Administrative Skills, Risk, Network Operations Center, Identify Issues, * 2+ years of full-time, professional experience in Trade Support, Trade Operations, Application Support, or a similar production-support role.

 * Strong proficiency with both Windows and Linux, comfortable in desktop and command-line environments.
 * Solid scripting skills in one or more languages (e.g., Python, PowerShell, Bash) to automate tasks and analyze data.
 * Working knowledge of SQL for querying trade, position, and reference data during investigations.
 * Familiarity with data formats like JSON, XML, and Parquet.
 * Familiarity with current code generation AI tools.
 * A track record of troubleshooting application and OS-level issues calmly under pressure.
 * Strong communication skills, with a focus on resolving uncertainty and coordinating across traders, vendors, and internal teams.
 * Detail-oriented, with a strong bias toward documentation and repeatable process.
 * Ability to manage shifting priorities in a fast-moving environment.
 * Ability to work on-site in our Chicago office and participate in early-hours and on-call coverage as needed.
 * Must have valid, ongoing, unrestricted authorization to work in the United States without the need for employer-sponsored or self-initiated immigration filings., * Experience with exchange-traded derivatives and a solid grasp of the trade lifecycle.
 * Hands-on experience interfacing with exchanges and clearing firms.
 * Familiarity with order entry and market data protocols (e.g., FIX, FIXP, MDP3, BOE, ITCH).
 * Exposure to observability tooling and incident-management practices.

Applicants with 3+ years of directly applicable experience are eligible for consideration at the Senior level.

## Description

As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense.

Day to day, you will:

 * Monitor the production trading environment and respond to alerts in real time.
 * Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).
 * Deploy and configure proprietary and third-party trading applications.
 * Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.
 * Assist with risk and compliance reporting.
 * Occasional handling of datacenter and trading desk hardware.
 * Write scripts to automate repetitive workflows and accelerate your own troubleshooting.
 * Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.

Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.