> Markdown version of [/jobs/ext/4608139-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/4608139-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Implementation Specialist

- **Company:** CREXENDO, INC
- **Location:** Tempe, AZ, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, VoIP, Microsoft Outlook, Cloud Computing, Configuration Management, System Configuration, Microsoft Office, Computer Network Technologies
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/implementation-specialist-tempe-az--f927aa55-93c8-4548-99ea-6cb49f288a0e

## About the Role

Cloud Computing, Telecommunications Industry, Reseller Channel, Call Centers, Unified Communications, Telecommunications, Onboarding, Customer Relations, Time Management, Consulting, * 3-5 years of experience in telecommunications, VoIP, UCaaS, CCaaS, or network technology.

 * Previous project management or client onboarding experience preferred.
 * Strong written and verbal communication skills.
 * Ability to manage multiple concurrent projects.
 * Working knowledge of Microsoft Office (Word, Excel, Outlook).
 * High School diploma required; Associate's or Bachelor's degree preferred.
 * Technical certifications are a plus.

## Description

The Implementation Specialist is responsible for leading and executing customer onboarding and system implementations for Crexendo's cloud telecom solutions.This is a highly visible, customer-facing role that blends project management, technical configuration, and client consulting.You will serve as the primary point of contact during implementation - ensuring projects are delivered on time, configured correctly, and positioned for long-term customer success., * Lead end-to-end onboarding for new customers implementing their Crexendo system

 * Develop and manage individualized project plans for each client.
 * Coordinate cross-functionally with Sales, Porting, and Support teams.
 * Provide consultative guidance on system configuration and best practices.
 * Deliver customer with baseline training to ensure successful adoption.
 * Troubleshoot mid-level telecommunications and configuration issues.
 * Escalate complex technical issues appropriately.
 * Maintain current knowledge of product features, updates, and enhancements.