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# Systems Support Specialist

- **Company:** Connexion Systems & Engineering
- **Location:** Sand Lake, FL, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $85,280 - $158,080
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple Mac Systems, Software Applications, Configuration Management, Data Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Network Troubleshooting, Network Administration, Azure Active Directory, Server Administration, TCP/IP, VPN Clients, Wi-Fi Technology, Software Troubleshooting, Peripherals, Computer Equipment, Hardware Infrastructure, User Administration, Windows Client
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/systems-support-specialist-orlando-fl--678fc67e-9202-439e-b91d-0983ea6b07b8

## About the Role

Systems Administration/Management, Systems Administration/Management, Identify Issues, Technical Support, Hardware Administration, Software Administration, IT Service Management (ITSM), Onboarding, Hardware Configuration Management, Network Administration/Management, We are seeking an experienced Systems Support Specialist to join our team on a contract basis. In this role, you will provide critical technical support, troubleshoot system issues, and ensure seamless operational workflows. The ideal candidate has a strong background in IT support, hardware/software troubleshooting, and end-user assistance., Technical Support Helpdesk Ticketing Systems, Remote Troubleshooting, Desktop Support 3–5 Years Mandatory
Operating Systems Windows 10/11, macOS, Active Directory / Azure AD administration 3 Years Mandatory
Networking TCP/IP, DNS, DHCP, VPN client setup, basic Wi-Fi/LAN troubleshooting 2+ Years Preferred
Hardware Laptop/Desktop hardware diagnostics, peripherals, mobile device management (MDM) 2 Years Mandatory
Soft Skills Strong written and verbal communication, customer service orientation, multi-tasking N/A Mandatory

## Description

* Provide tier-1 through tier-3 technical support for internal systems, software applications, and hardware infrastructure.
 * Diagnose, troubleshoot, and resolve hardware, software, network, and peripheral issues efficiently.
 * Document, track, and monitor support tickets through resolution utilizing standard helpdesk management frameworks.
 * Assist with user onboarding, account provisioning, permission management, and hardware configuration.
 * Collaborate with engineering and network administration teams to escalate complex issues and implement permanent fixes.
 * Ensure data security compliance and maintain high standards of operational integrity across enterprise systems.