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# IT Systems & Business Automation Manager

- **Company:** Integrity, Inc
- **Location:** Peachtree City, GA, United States
- **Experience:** Expert
- **Salary:** $95,000 - $115,000
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Artificial Intelligence, Business Software, Microsoft Outlook, Cyber Security, Desktop Computing, Disaster Recovery, Multi-Factor Authentication, Electronic Data Interchange (EDI), IT Management, Automation of Marketing, Netsuite, Network Connections, Power BI, Microsoft Copilot, Systems Integration, Backup and Restore, Software Licensing, Microsoft Power Automate, Software Troubleshooting, Information Technology, Data Management, Network Server, User Accounts
- **Published:** November 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8ef7cd1b9348d541

## About the Role

A successful IT Systems & Business Automation Manager can adapt to changing technology needs, manage multiple priorities, and solve problems independently. You should have strong technical, organizational, and project management skills, along with excellent verbal and written communication skills and the ability to explain complex technical information clearly., Required

 * 5+ years of hands-on IT support, systems administration, or IT management experience.
 * Strong knowledge of Windows environments, Microsoft 365, servers, networking, and cybersecurity.
 * Experience supporting ERP systems or other integrated business applications.
 * Familiarity with AI tools, business process automation, and software integrations.
 * Strong troubleshooting, project management, and communication skills.
 * Ability to work independently and manage multiple priorities.

Preferred

 * Experience with Oracle NetSuite.
 * IT experience in a manufacturing or distribution environment.
 * Experience with Microsoft Power Automate, Power BI, Copilot, or similar automation platforms.
 * Experience implementing AI-driven workflows, document processing, or automated order entry.
 * Familiarity with EDI, APIs, and business software integrations.
 * Relevant IT certifications or a degree in Information Technology or a related field.

## Description

The IT Systems & Business Automation Manager is responsible for managing the company's IT systems, supporting employees, and implementing technology improvements that enhance business operations. This role involves maintaining computers, servers, networks, and software; supporting the Oracle NetSuite ERP system; and coordinating cybersecurity, data backups, and outside IT support. Key components of this position include troubleshooting technical issues, managing user access, improving business processes, and implementing practical artificial intelligence (AI) and automation solutions to reduce manual work and improve efficiency., * Manage and maintain company computers, servers, networks, software, and IT infrastructure.

 * Provide technical support and troubleshooting for employees.
 * Administer Microsoft 365, user accounts, system access, and software licensing.
 * Oversee cybersecurity, data backups, system updates, and disaster recovery in coordination with outside IT providers.
 * Manage IT vendors, equipment purchases, and technology-related projects.
 * Support and optimize the company's Oracle NetSuite ERP system.
 * Identify opportunities to streamline workflows, reporting, and administrative processes.
 * Assist with software integration, electronic order processing, and data management.
 * Work with department managers to implement technology-driven improvements.
 * Identify and implement practical AI and automation solutions to improve business efficiency.
 * Evaluate technologies to automate customer quotations, purchase order processing, and sales order entry.
 * Explore AI applications for inventory management, purchasing, production reporting, and other business functions.
 * Lead automation projects from evaluation through implementation, including vendor coordination and employee training.
 * Measure project success through productivity improvements, cost savings, and return on investment.
 * Support warehouse and production technology, including NetSuite issues affecting picking, packing, and shipping; Zebra and shipping label printers; document and office printers; scanners; workstations; mobile devices; and shipping system connectivity. Prioritize issues that could delay customer shipments or interrupt production.
 * Serve as the first point of contact for daily employee IT needs, including computers, software, user access, passwords, and conference room technology. Communicate progress and follow up until issues are resolved.
 * Oversee NetSuite and IQMS administration, coordinate regular system updates, and manage configuration and customization projects with outside consultants as needed.
 * Support network connectivity and applications for company phones, security cameras, door access systems, and meeting room equipment.
 * Coordinate with HR and department managers on employee onboarding and offboarding, ensuring new hires have necessary software, Outlook/email accounts, licenses, required security certificates, and two-factor authentication configured by their start date, and promptly disabling access upon separation.
 * Provide timely technical support, prioritize urgent issues, and coordinate with outside IT providers to resolve problems efficiently and minimize operational disruptions.
 * Protect employee information and confidential company records by maintaining appropriate access controls, regularly reviewing user permissions, and following company security procedures.

Note: Other duties as assigned