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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Research Specialist (IT Syst., Security and Compliance) - **Company:** Rutgers University - **Location:** New Brunswick, NJ, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Software Applications, Computing Platforms, Business Software, Software Documentation, Collaborative Software, Cyber Security, Computer Networks, Learning Management Systems, Information Engineering, Extract Transform Load (ETL), Data Warehousing, Disaster Recovery, Electronic Data Capture, Identity and Access Management, Local Area Networks, Cloud Services, Microsoft SharePoint, System Testing, Software Vulnerability Management, Cloud Collaboration, Reliability of Systems, Computerised Systems, Information Technology, People Soft, Operational Systems, Gsuite, Servicenow - **Published:** November 6, 2026 - **Apply:** https://jobs.rutgers.edu/postings/283675/pre_apply ## About the Role Minimum Education and Experience * Requires a bachelor's degree in a relevant field of study or equivalent full time relevant education (on a year for year basis) plus four (4) years of relevant full time experience in the specialty area of IT Systems, Security, and Compliance. * Experience with IT administration, technical support, access management, documented change control, and coordination across technical and operational teams. Certifications/Licenses * Strong communication skills., * Experience in university computing environments is preferred, as is experience with networks, LANs, and network software. * Experience supporting IT systems and users in academic research, clinical trials, and a contract research organization. * Experience working in Higher Education. * Familiarity with electronic data capture systems and regulated research workflows. * Experience with computer system validation. * Strong understanding of ITIL principles, experience with ITSM platforms (such as Servicenow or equivalent) and cloud collaboration services (such as Microsoft 365 or Google Workspace). * Strong knowledge of access control management. * Proven experience leading IT teams., 1. * Do you have a bachelor's degree in a relevant field of study or equivalent full time relevant education (on a year for year basis) plus four (4) years of relevant full time experience in the specialty area of IT Systems, Security, and Compliance? + Yes + No ## Description The Sr. Research Specialist (IT Syst., Security and Compliance) will support the technology infrastructure, security posture, and operational systems that enable innovative clinical and translational research programs. This position offers the opportunity to collaborate with investigators, sponsors, operational teams, biostatisticians, data managers, external vendors, Rutgers Information Technology, and quality personnel while supporting business applications, user services, system validation, information security, regulatory compliance, and continuous improvement initiatives. The successful candidate will serve as RCRC's primary technology administrator, responsible for coordinating technical operations across the organization, managing business-critical systems and user access, supporting validated and compliant technology environments, and ensuring systems remain secure, reliable, and fit for research and operational use. The individual will play a key role in enabling organizational growth by implementing scalable technology solutions, supporting audits and inspections, maintaining documentation and controls, and fostering a culture of service, security, and continuous improvement. Responsibilities include: * Serve as the primary liaison between RCRC and Rutgers IT. Translate research and operational needs into technical requirements, coordinate support and system changes, track service commitments, and escalate unresolved issues. * Provide technical support to RCRC staff, study teams, and clients using RCRC-supported systems, including access assistance, application guidance, and initial troubleshooting. Prioritize service requests, coordinate escalation and backup coverage, and track issues through resolution. * Support RCRC's use of REDCap, SharePoint, Microsoft 365, coding platforms, data warehouse systems, LMS, and other business applications. Administer RCRC-managed applications, including internally developed tools, and coordinate support and changes for centrally managed services with Rutgers IT or vendors. * Coordinate ETL and integration requirements and issue resolution with Rutgers IT and designated data engineering support. * Maintain assigned RCRC endpoints and technology environments. Document setup and coordinate support, maintenance, and changes with Rutgers IT or vendors for centrally managed infrastructure, cloud services, and collaboration platforms. * Implement and monitor assigned security controls for RCRC systems consistent with Rutgers policies and applicable study and sponsor requirements. Coordinate vulnerability remediation with responsible IT teams and support centralized security monitoring and incident response led by Rutgers security. * Execute computer system validation activities, including preparing test protocols, executing approved tests, documenting results and deviations, and maintaining validation records. Support compliance with 21 CFR Part 11 and other applicable requirements. Coordinate clinical or operational review with designated system or process owners and obtain required quality approvals. * Maintain IT SOPs, system inventories, and change-control documentation. Coordinate required technical review with responsible IT teams and obtain approvals from designated RCRC system owners and quality reviewers. Implement and document approved changes within assigned responsibilities. Essential Functions: * Serves as the primary technology administrator for RCRC-supported systems, applications, and services, ensuring reliable and effective operation of business and research technology solutions. Acts as the primary liaison between RCRC, Rutgers Information Technology, software vendors, and external service providers to coordinate support, system enhancements, issue resolution, and technology initiatives. * Provides technical support to RCRC staff, study teams, and clients by troubleshooting issues, managing service requests, and facilitating timely resolution of technology-related problems. * Administers user access and security permissions across RCRC systems by coordinating provisioning, access reviews, role modifications, and deprovisioning activities in accordance with organizational policies and regulatory requirements. * Supports the implementation, maintenance, validation, and continuous improvement of computerized systems used for research and operational activities, including documentation and testing activities necessary to maintain compliance. * Implements and monitors assigned security controls, supports vulnerability remediation efforts, and assists with security incident response, risk management, and compliance activities. * Maintains accurate and inspection-ready system documentation, including standard operating procedures, inventories, validation records, change-control documentation, and technical work instructions. * Supports audits, sponsor assessments, regulatory inspections, and due diligence reviews by preparing technical documentation, responding to information requests, and implementing assigned corrective and preventive actions. * Coordinates technology projects, software implementations, vendor relationships, licensing activities, and system integrations to support evolving organizational and client needs. * Leads and contributes to business continuity, disaster recovery, training, and continuous improvement initiatives that strengthen operational efficiency, system reliability, security, and regulatory compliance., Working Hours Standard Hours 37.50 Daily Work Shift Day Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. Union Description HPAE 5094 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP