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# IT Service Engineer (Media Services)

- **Company:** SUNY Broome Community College
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $67,353
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Audio Video Distribution, Control Objectives for Information and Related Technology (COBIT), Network Security, Virtual Environment, Information Technology
- **Published:** November 6, 2026
- **Apply:** https://sunybroome.interviewexchange.com/candapply.jsp?JOBID=206408&jobboard=462

## About the Role

* An Associate's degree in Computer Science, Information Technology, Communication and Media Arts, or a related field, with five (5) years of full-time experience in Information Technology, Broadcasting, or Media Communication is required; OR
 * A Bachelor's degree in Computer Science, Information Technology, Communication and Media Arts, or a related field, with three (3) years of full-time experience in Information Technology, Broadcasting, or Media Communication.
 * Visa sponsorship is not available for this position. Applicants must be authorized to work in the United States without current or future sponsorship from the employer.
 * This position will require occasional nights and weekend availability.
 * Experience working within information technology and/or computer and network security in an academic environment is preferred.
 * Experience working within AV systems and with programs for querying and building reports (e.g. Sassafras K2) preferred.
 * Additional training, education, and/or certification in the applicable area preferred, i.e. ITSM, ITIL, CoBIT, ISO 27001, etc.

## Description

SUNY Broome Community College is seeking qualified applicants for an in-person, full-time, 12-month, tenure-track appointment as an IT Service Engineer. Reporting to the Chief Information Officer, this position is responsible for triaging technical issues, managing endpoint configurations, supporting audiovisual systems, and ensuring a seamless balance between user experience, functionality, and security. This position follows a typical Monday through Friday work schedule, with occasional nights and weekends as necessary to support college operations and events., * Provide advanced support for Windows, MacOS, and virtual environments.

 * Design, maintain, and troubleshoot AV systems across campus.
 * Collaborate on IT projects, policy development, and cross-functional communication.
 * Ensure timely resolution of technical incidents and maintain compliance standards.