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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer Sr lead - **Company:** Pinnacle Group, Inc. - **Location:** Jacksonville, FL, United States - **Experience:** Expert - **Salary:** $145,600 - $166,400 - **Contract:** Permanent contract - **Skills:** Software Applications, Batch Processing, Customer Information Control System (CICS), Cloud Computing, Computer Programming, Databases, Software Debugging, Job Control Language (JCL), Job Scheduling, Mainframes, Software Engineering, Z/OS, Tso/ispf, Software Troubleshooting, Programming Languages - **Published:** November 6, 2026 - **Apply:** https://www.careerbuilder.com/job-details/software-engineer-sr-lead-jacksonville-fl--8b172832-bcab-4360-95eb-88df6fae72f3 ## About the Role Software Engineering, Software Engineering, Mainframe Computer, Best Practices, Retail Banking, Incident Management, Technical Leadership, IBM CICS (Customer Information Control System), JCL (Job Control Language), IBM z-OS Operating System, * 7+ years of experience supporting banking or financial applications in a mainframe environment. * Strong hands-on knowledge of IBM z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling tools. * Proven experience with production support, incident management, and application recovery in mission-critical environments. * Background in retail banking deposits, savings accounts, or core banking systems; prior experience with FIS is a strong plus. * Demonstrated ability to troubleshoot complex technical issues and perform detailed root cause analysis. * Excellent analytical and problem-solving skills with a focus on stability, performance, and risk mitigation. * Strong verbal and written communication skills, with the ability to work effectively with technical and non-technical stakeholders. * Ability to work independently with minimal supervision while collaborating across cross-functional teams. * Experience leading or mentoring other engineers and contributing to technical standards and best practices. * Comfort working in a fast-paced, production-focused environment with on-call and major incident responsibilities. ## Description This Software Engineer Sr Lead role is a senior-level position focused on leading the design, development, and support of core retail banking deposit applications in a mainframe environment. The position requires deep expertise in IBM z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling, with a strong emphasis on production support, incident management, and strategic technical leadership. The engineer will work closely with stakeholders across technology and business teams to deliver reliable, scalable, and high-performing solutions, while also shaping standards, best practices, and long-term technology roadmaps., * Lead the design and development of IT applications and software programs, ensuring adherence to internal quality, reliability, and performance standards. * Plan, coordinate, and execute complex software development initiatives to achieve project milestones with a high level of precision and efficiency. * Apply expert-level knowledge of programming languages and coding principles to build efficient, maintainable, and scalable software solutions. * Collaborate with stakeholders to investigate, understand, and translate user needs and business objectives into technical requirements and solutions. * Conduct advanced debugging and use sophisticated tools and techniques to identify, analyze, and resolve complex software issues, improving overall system stability. * Audit code for quality and performance, performing detailed reviews to ensure compliance with coding standards and to identify optimization opportunities. * Contribute to the formulation of software development standards, long-term plans, and technology roadmaps aligned with organizational goals and industry best practices. * Consult on critical technical decisions, providing actionable insights and recommendations throughout the software development lifecycle. * Coordinate the development, programming, and configuration of end-user applications, systems software, databases, and related components. * Ensure that responsibilities related to cloud computing design, planning, management, maintenance, and support are effectively executed where applicable. * Shape strategic direction by addressing complex technical challenges and driving the development of innovative, precedent-setting solutions. * Manage or significantly contribute to large-scale, long-term projects, investigations, and analyses to resolve undefined or ambiguous problems. * Develop new applications and enhancements while serving as a key resource for communicating policies, standards, and best practices across the organization. * Operate with a high degree of autonomy, managing resources across functions and driving technological advancement within the domain. * Provide advanced production support for IM, ST, and additional Deposits applications in a mainframe environment. * Lead troubleshooting and resolution of complex production incidents and processing issues, ensuring timely restoration of services. * Support batch processing, online systems, file transmissions, and application recovery procedures to maintain operational stability. * Partner with clients, project teams, developers, and operations teams on implementations, enhancements, and issue resolution activities. * Perform root cause analysis for recurring issues and drive corrective and preventive actions to reduce incident frequency and impact. * Develop, maintain, and improve support, recovery, and operational documentation for assigned applications and processes. * Participate in on-call support rotations and major incident response activities, providing leadership and technical expertise. * Mentor team members, share knowledge, and serve as a subject matter expert for assigned applications and technologies.