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# Senior IT Operations Manager

- **Company:** Uline Shipping Supplies
- **Location:** Milwaukee, WI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Disaster Recovery, Information Technology Operations, Information Technology
- **Published:** November 6, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-it-operations-manager-milwaukee-wi--ac3ed054-979f-4d4d-a904-2bcfce93e2da

## About the Role

* Bachelor's degree.
 * 10+ years working in IT operations, including 24/7 IT Service Desk management experience.
 * Proven experience leading a team.
 * Ability to manage multiple priorities and drive results in a fast-paced IT environment.
 * Excellent collaboration, problem solving and communication skills.
 * Uline does not participate in the H-1B lottery.

## Description

* Lead enterprise IT operations, ensuring reliable, high-quality technology services across Uline's growing business.
 * Develop high-performing teams while fostering strong partnerships between IT and business leaders.
 * Analyze performance and operational trends to identify opportunities, solve challenges and improve IT service delivery.
 * Translate complex operational findings into clear recommendations that help leadership make informed decisions and drive meaningful improvements.
 * Provide strategic leadership for disaster recovery initiatives that protect critical systems and strengthen operational resilience.