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# Head of Information Technology (IT)/Change Management

- **Company:** Uniting People
- **Location:** Birmingham, United Kingdom
- **Experience:** Expert
- **Salary:** £90,000
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Cyber Security, Data Governance, Disaster Recovery, Network Architecture, Cloud Services, Enterprise Software Applications, System Availability, Delivery Pipeline, Information Technology, Performance Monitor
- **Published:** November 7, 2026
- **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-3B6825E8B83CBD99E2/

## About the Role

* Minimum of 7-10 years of progressive IT experience, with at least 3 years in an IT Manager, Lead Engineer, or Head of IT capacity.
 * Proven track record of scaling IT infrastructure within a growing business environment.
 * Deep technical proficiency across modern cloud ecosystems
 * Strong knowledge of cybersecurity principles, threat mitigation techniques, and vulnerability frameworks.
 * Outstanding communication skills, with a proven ability to explain complex technical issues to non-technical business stakeholders.
 * Relevant certifications (eg, ITIL, CISSP, CISM, CCNA, or Microsoft Certified Solutions Expert) are highly advantageous.

## Description

The Head of IT will strategically design, develop, and manage our entire IT infrastructure, applications, and security framework. This role requires a hands-on leader who can seamlessly translate business ambitions into scalable technical solutions, ensure absolute system uptime, and foster a security-first data culture. You will manage the IT budget, oversee key vendor relationships, and lead a high-performing technical support and infrastructure team.

Core Responsibilities

IT Strategy & Business Alignment

 * Formulate and execute a comprehensive IT roadmap that supports the company's scaling and operational efficiency goals.
 * Translate complex business objectives into clear, actionable technical specifications and projects.
 * Manage the annual IT budget, optimizing expenditure across software licenses, hardware procurement, and third-party services.

Infrastructure & Operations

 * Maintain complete ownership of company network architecture, cloud services (AWS/Azure), server infrastructure, and enterprise applications.
 * Guarantee high availability and performance of all core business platforms, minimizing downtime through proactive monitoring.
 * Standardise and scale deployment workflows for hardware, software updates, and asset management across local and remote offices.

Cybersecurity & Compliance

 * Design, enforce, and audit robust information security policies, access controls, and data governance frameworks.
 * Develop, test, and maintain comprehensive disaster recovery (DR) and business continuity plans.
 * Ensure data practices strictly comply with relevant regulatory standards (eg, GDPR, Cyber Essentials, ISO 27001).

Team Leadership & Vendor Management

 * Lead, mentor, and upskill the internal IT team, setting clear KPIs and fostering a collaborative, service-oriented culture.
 * Manage external service providers, MSPs, and software vendors, holding them accountable via strict Service Level Agreements (SLAs).
 * Lead vendor evaluation and negotiations for new software implementations and hardware upgrades.