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# IT Support Technician

- **Company:** Amazon.com, Inc
- **Location:** Tilbury, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, CompTIA Network+, Linux, HP Thin Clients, Network Troubleshooting, Red Hat Enterprise Linux, Information Technology, Cisco
- **Published:** November 7, 2026
- **Apply:** https://dejobs.org/x/x/BF792F3958104C439E8BF9E842809974/job/

## About the Role

* Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
 * Experience troubleshooting integrated and interdependent computer systems
 * Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
 * Experience with network troubleshooting and support
 * Valid and active driver's license
 * Advanced proficiency in English (B2 level), verbally and in writing

Preferred Qualifications

 * CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
 * Experience in a dynamic environment with a high degree of customer service

## Description

* Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications
 * Manage tickets, providing both first and second-line support
 * Provide proactive maintenance to maximize the availability of all IT equipment
 * Implement projects and deliver innovations together with other IT Service colleagues