> Markdown version of [/jobs/ext/4612389-digital-engagement-specialist-delivery](https://www.wearedevelopers.com/jobs/ext/4612389-digital-engagement-specialist-delivery). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Digital Engagement Specialist - Delivery

- **Company:** Oxfordshire County Council
- **Location:** Oxford, United Kingdom (Remote available)
- **Salary:** £41,129
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Data Intelligence
- **Published:** November 7, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5956574535

## About the Role

We're looking for someone who combines curiosity, creativity and practical delivery. You'll be confident working with colleagues at all levels, able to explain technology clearly and motivated by helping people feel more capable and confident in their work., * An understanding of learning styles, digital adoption and engagement, and how to work with people to build confidence with new tools.

 * Strong communication and interpersonal skills, with the ability to work collaboratively and supportively in a range of environments.
 * Good organisational skills showing reliability and attention to detail.
 * The ability to interpret usage data and turn insight into practical improvements.
 * Experience delivering training, facilitation or learning support; using a range of approaches such as face to face training, remote and online sessions, e-learning and communities of practice
 * A proactive approach to identifying digital skills gaps and improving learning resources.

Experience of working in a political or local government environment would be helpful, but is not essential.

Rewards and benefits

Grade 11 | Intermediate / Officer (Tier 7)

## Description

This is a brilliant opportunity to make a visible difference across Oxfordshire County Council. You'll be part of a team focused on helping people get more value from technology, improving digital confidence and supporting services as they prepare for future change.

 * A varied role where you can combine learning design, digital adoption, stakeholder engagement and data insight.
 * The chance to work with a wide range of services and influence how digital change lands across the organisation.
 * Flexible and agile working, with the ability to work from different locations across the county when needed.
 * A role that supports meaningful organisational readiness, including preparation for Local Government Review.

The post is not politically restricted. All employees have responsibilities for health and safety, including looking after themselves, colleagues and the people we work with.

About the Role

Are you passionate about helping people build confidence with digital tools? Do you enjoy turning new technology into clear, practical learning that helps colleagues do their best work? If so, this is an exciting opportunity to join Oxfordshire County Council as a Digital Engagement Specialist - Delivery.

In this role, you will design, curate and deliver engaging multi-channel learning paths for the Technology products used by council staff and councillors. You will help people understand not just how systems work, but how they can use them to improve services, work more efficiently and support better outcomes for Oxfordshire's communities.

Within the role you will be:

 * Creating and maintaining engaging digital learning paths for council systems and tools.
 * Delivering training and support in ways that suit different learning styles, both remotely and in person.
 * Working with product teams to understand release roadmaps and help embed new features and ways of working.
 * Using usage data, service insight and feedback to measure impact and improve learning resources.
 * Identifying opportunities to improve digital literacy and confidence across the organisation.

A key part of the role will be supporting Oxfordshire County Council's preparation for Local Government Review (LGR), helping colleagues build the digital confidence, capability and readiness needed to respond positively to future organisational change.

You will work closely with Technology product teams to understand upcoming releases, shape digital adoption activity and ensure learning resources stay fresh, accessible and relevant. You will also use data, feedback, incident trends and problem information to continuously improve learning content and identify where extra support will make the biggest difference