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# Infrastructure Engineer NG911

- **Company:** Atos Corp.
- **Location:** United, WV, United States
- **Experience:** Expert
- **Salary:** $64,366 - $102,986
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, Configuration Management, Linux, Windows Servers, Red Hat Enterprise Linux, SUSE Linux Enterprise Servers, VMware Infrastructure, Virtualization Technology, VMware VSphere, Software Vulnerability Management, Data Logging, Cyberark, Vcenter
- **Published:** November 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/05248346-5d21-46db-b6e0-a937b3cccfdd/infrastructure-engineer-ng

## About the Role

* 5+ years of experience supporting enterprise server and virtualization environments, including senior or L3-level support.
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 * Advanced administration and troubleshooting experience with Microsoft Windows Server.
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 * Advanced administration and troubleshooting experience with Linux.
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 * Strong hands-on experience with VMware vSphere and vCenter.
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 * Ability to troubleshoot complex issues across operating systems, virtualization, applications, storage, networking, and security.
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 * Strong knowledge of, * Strong troubleshooting, documentation, and communication skills.
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 * Ability to independently manage complex technical issues and communicate effectively with technical teams, leadership, and vendors.
\n, * Experience with NG911, public safety, emergency communications, telecommunications, or other mission-critical environments.
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 * Experience with Red Hat Enterprise Linux (RHEL) and/or SUSE Linux Enterprise Server (SLES).
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 * Experience with CyberArk or another privileged-access-management platform.
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 * Experience with monitoring, logging, patching, vulnerability management, configuration management, backup/recovery, or automation.
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 * Experience supporting geographically distributed, highly available, or hybrid infrastructure.
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 * Experience working with OEM and third-party technical support organizations.

## Description

The L3 Infrastructure Engineer provides senior-level engineering and operational support for the Windows, Linux, and VMware infrastructure supporting NG911 services. This role serves as the senior escalation point for complex infrastructure issues that cannot be resolved by L1 or L2 support teams., This is a hands-on technical role responsible for troubleshooting, maintaining, and improving highly available infrastructure. The engineer will work across servers, virtualization, networking, storage, security, monitoring, and application dependencies to resolve issues and maintain reliable NG911 services.