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# Business Analyst III (HR)

- **Company:** Crown Castle International Corp.
- **Location:** Houston, TX, United States (Remote available)
- **Experience:** Expert
- **Salary:** $90,300 - $124,200
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Workday HCM, Workday
- **Published:** November 7, 2026
- **Apply:** https://www.jofdav.com/jobs/60448458-business-analyst-iii-hr

## About the Role

* Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.
 * A constant example of modeling Crown's values.
 * Customer service orientation with a strong problem-solving approach.
 * Ability to manage and process multiple workstreams.
 * Ability to interface effectively with all levels of organization, including senior leaders.
 * Ability to build strong cross-functional relationships.
 * Conceptual thinker with ability to navigate ambiguity
 * Ability to manage diverse assignments and decisions which may require modifying standard procedures with enterprise-wide implications.

Education/Certifications

 * Bachelor's degree in Business or related field or equivalent work experience
 * Workday Core HCM certifications preferred
 * SAFe/Agile certification preferred, * Five (5)+ years' experience in supporting HR and HR-related systems, technology projects and business processes while working on larger, very complex projects
 * Extensive knowledge of critical business processes and cross-functional business area experience

 * Demonstrates strong ability to prioritize, organize and work effectively on multiple complex projects/programs in a deadline-driven environment

 * Extensive experience within a highly collaborative environment requiring very strong communications skills.
 * Has practical working experience with fundamental Agile/system enhancement concepts, practices and procedures
 * Experience with the practice of project management process groups

Organizational Relationship

Reports to: Manager, Business Relationship

## Description

The Business Analyst connects business stakeholders and IT delivery teams, translating business needs into clear requirements and process improvements. The role supports demand intake, business cases, prioritization, testing, and rollouts that require IT resource participation, then validates outcomes identified in the associated business cases. Stakeholders will include departmental demand intake representatives from requisite business areas (i.e. human resources, accounting, operations, supply chain, finance, legal, real estate, facilities, etc.), * Partner with HR business stakeholders and the Business Relationship Manager on demand intake, problem definition, assumption validation, and current- and future-state process assessment.

 * Document all business requirements for HR demand intake requests including employee core, payroll, compensation, talent management and others HR related areas.
 * Help HR business stakeholders develop business cases outlining new business improvement opportunities, scope, assumptions, value, and estimated costs.
 * Facilitate and own requirements clarification and validation discussions with Functional Analysts, Solution Architects and Quality Assurance throughout backlog refinement, sprint and release planning, and delivery.
 * Partner with HR business stakeholders to document user stories and test cases defining requirements and testing scenarios.
 * Facilitate user acceptance testing, validate results against acceptance criteria, and coordinate rollout readiness, training, and communications.
 * Assess post-implementation outcomes against success measures, identify improvements, and clarify issue impacts for support teams; technical troubleshooting and break/fix remain outside this role., Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.