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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Manager - **Company:** The Digital Stronghold - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $146,000 - $215,000 - **Contract:** Permanent contract - **Skills:** Adobe Creative Cloud, Adobe InDesign, Artificial Intelligence, Asana, Business Systems, Software as a Service, Cyber Security, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Netsuite, Role-Based Access Control, Salesforce.Com, Shopify, Information Technology, Slack, Deployment Automation, Figma, Gsuite, Hardware Asset Management, User Accounts - **Published:** November 7, 2026 - **Apply:** https://www.builtincolorado.com/job/it-operations-manager/12119469?handler=ApplyRedirect ## About the Role * 3+ years of experience in IT administration, systems administration, or IT operations * Hands-on experience administering Google Workspace, Slack, Asana, Adobe Creative Cloud, Shopify Plus, NetSuite, Figma, or comparable SaaS platforms * Strong working knowledge of SSO, MFA, and role-based access control (RBAC) * Experience building and running onboarding/offboarding programs and hardware lifecycle management at scale * Vendor management experience, including SaaS licensing, renewals, and contract negotiation * A strong process orientation, with a track record of standardizing and documenting IT operations * Excellent troubleshooting, communication, and cross-functional collaboration skills * A bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience Bonus Points If You... * Have supported IT across multiple brands or business units * Have experience supporting both corporate/remote staff and retail environments * Have built automation for provisioning or access management workflows, This is a fully remote role with no travel required. You'll work independently while staying highly responsive and connected with teams across all five brands. Ready to Build With Us? ## Description Be an Early Applicant Remote Hiring Remotely in United States Mid level Remote Hiring Remotely in United States Mid level Build and manage centralized IT administration across five ecommerce brands. Responsibilities include SaaS administration, user access, SSO and MFA, onboarding and offboarding, hardware lifecycle management, IT documentation, vendor and licensing management, troubleshooting, security controls, and automation of repetitive workflows. The role supports corporate, remote, and retail teams in a fully remote environment. The summary above was generated by AI IT Operations Manager, As our IT Operations Manager, you'll build and lead centralized IT administration across our portfolio of five ecommerce brands, supporting corporate, remote, and retail teams. You'll own the systems, processes, and standards that shape every employee's experience with technology, from day-one onboarding through access management, hardware lifecycle, and vendor relationships. This is a hands-on, high-ownership role for someone who is highly organized, security-minded, and energized by bringing structure to a multi-brand environment. You'll: * Establish and manage a centralized, secure IT administration function across five ecommerce brands, plus corporate, remote, and retail teams * Administer our core business applications, including Google Workspace, Slack, Asana, Adobe Creative Cloud, Shopify Plus, NetSuite, Figma, and other SaaS platforms * Manage user accounts, licenses, permissions, SSO, MFA, and role-based access across business systems * Build standardized onboarding and offboarding processes covering account provisioning, access management, hardware assignment, and deactivation * Implement role- and department-based access aligned to each brand and employee function * Create and maintain a centralized inventory of hardware, software, SaaS, and licenses * Own hardware procurement, deployment, tracking, lifecycle, replacement, and recovery * Standardize IT processes, policies, documentation, and system administration across all brands * Support ecommerce and business teams with access to Shopify Plus, NetSuite, and third-party ecommerce platforms * Field IT support requests, troubleshoot access issues, and coordinate vendor escalations * Find and implement opportunities to automate provisioning, access management, and repetitive IT work * Uphold security standards, including MFA, access controls, least-privilege access, and periodic access reviews * Manage SaaS vendors, renewals, and licensing to control cost and ensure business continuity * Maintain centralized IT documentation, application ownership records, access matrices, and operating procedures, * You'll build it. This is a chance to design centralized IT operations from the ground up and set the standard across five brands. * Your impact is everywhere. Every employee, at every brand, will feel the difference your systems and processes make. * Variety keeps it interesting. From ecommerce platforms to retail stores to creative teams, no two days look the same. * Room to innovate. You'll have the ownership to identify automation opportunities and bring smarter ways of working to life., In-Office or Remote Entry level Entry level Software Coordinates Global IT PMO, M&A integration and separation workstreams, supplier and contract administration, procurement governance, financial tracking, portfolio reporting, and technology transformation activities. Maintains plans, RAID logs, dashboards, decision records, supplier actions, cost data, and governance materials while coordinating stakeholders across IT, Finance, Legal, Procurement, and service teams. Escalates risks and supports senior leadership without owning strategic, legal, or material financial decisions. Top Skills: AsanaSalesforce Eaton, Remote or Hybrid United States Mid level Mid level Fintech * Legal Tech * Software * Financial Services * Cybersecurity * Data Privacy Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction. Top Skills: Microsoft Power AutomateMicrosoft Power BiPegaPythonSalesforceSalesforce Service Cloud What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute