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# Specialist, Data Center Operations

- **Company:** Jones Lang Lasalle Incorporated
- **Location:** Plano, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Databases, Data Centers, Networking Cables, Routing, Office Suite, Virtual Local Area Networks, Wide Area Networks, Network Routers, Cisco, Servicenow
- **Published:** November 7, 2026
- **Apply:** https://jll.wd1.myworkdayjobs.com/jllcareers/job/Plano-TX/Specialist--Data-Center-Operations_REQ547712

## About the Role

* Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge.
 * Able to lift 50 lbs.
 * Working knowledge of Microsoft Windows and Office suite, especially Word and Excel and ServiceNow.
 * Thorough understanding of cabling best practices (EIA/TIA-568 standards).
 * Thorough understanding of IT hardware skills (HP, Cisco, etc.). * Working knowledge of network cabling diagnostics and testing practices.
 * Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, VLANs.
 * General understanding of the concepts of electrical theory with respect to hardware installations e.g. single phase, 3 phase, amperage, receptacle types., * 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.
 * Strong technical, analytical, and problem-solving skills.
 * Ability to complete tasks and deliverables within expected timelines
 * Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.
 * Able to work independently as a part of a larger team in a global organization.
 * Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support., * High School diploma or equivalent.
 * 2-year technical degree or equivalent work experience.

WORK ENVIRONMENT

Ability and willingness to work shifts (day, evening, overnight, and weekend) and provide on-call support on a rotational basis.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

## Description

* The ability to perform work independently is required:
 * Handle tape backup media and prepare for offsite storage if applicable.
 * Perform ad hoc requests as directed by on-site management.
 * Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.
 * Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.
 * Perform hardware installations - rack / stack.
 * Perform cable installations (routing, terminating) and testing.
 * Perform hardware cabling troubleshooting * Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets in keeping with SLA and KPI.
 * Support Power Maintenance Events (PME) - active involvement in the planning through an assigned role.
 * Track and maintain adequate sparing levels.
 * Perform physical audits and ensure the Service Manager database is updated and accurate.
 * Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities.