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# Senior VOIP Engineer

- **Company:** Unisys
- **Location:** Great Neck, NY, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Microsoft Azure, VoIP, Wireless Access Point, Network Switches, Internet Protocol Telephony, Wireless Devices, Cisco
- **Published:** November 7, 2026
- **Apply:** https://www.dice.com/job-detail/b6ec0f49-b6a2-4d98-9671-7c06577f710e

## About the Role

* 1- 3 years experience working with VOIP Call manager
 * 1-3 years experience with Network and wireless equipment
 * 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting
 * 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections
 * CCNA or VOIP certification preferred
 * Attention to Detail - able to efficiently process individual tasks quickly and accurately
 * Integrity - ability to be honest and maintain strong moral principles
 * Procedure Development - ability to develop, maintain and drive standardized processes, procedures and work flows through the organization
 * Attitude - driven to constantly learn and adapt to new technologies and solutions
 * Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students

## Description

* Knowledge of VOIP call manager
 * Program and trouble shoot VOIP phone and telecom issues
 * Administer licensing and users on call Manager
 * Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
 * Perform network cable pulls and install network drops
 * Work with the network team in resolving network, wireless and VoIP issues
 * Resolve trouble tickets with Help-Desk team with end to end resolution
 * Maintain and support tributary equipment belonging to USMMA
 * Basic physical layer troubleshooting for Network Switches and fiber connections
 * Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meetings.
 * Support conference rooms and virtual meeting equipment (Polycom, Cisco, ScreenBeam and similar collaboration systems), including setup, configuration, maintenance, and troubleshooting
 * Support Wireless access points and WAP installations
 * Perform other duties that can arise in support of USMMA
 * This position is 100% On-Site (with some limited remote days possible) at Kings Point, NY