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# Implementation Lead

- **Company:** Origami Risk
- **Location:** Denver, CO, United States (Remote available)
- **Experience:** Expert
- **Salary:** $105,000 - $135,000
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, JIRA, Audit Trail, Unit Testing, Big Data, Business Software, Runbook, SQL Databases, Web Services, Extensible Markup Language (XML), Information Technology, Gsuite
- **Published:** November 7, 2026
- **Apply:** https://www.builtincolorado.com/job/senior-implementation-lead/12127295?handler=ApplyRedirect

## About the Role

* Bachelor's Degree in a Computer Science or business-related field

 * JavaScript, XML, SQL experience preferred

 * 8+ years' experience in a client-facing professional services position

 * Superior communication and presentation skills required

 * Strong interpersonal skills required

 * Healthcare or EHS industry experince preferred

## Description

* Owns the execution and outcomes of the project and its deliverables. Ultimately accountable for the success of the project (profitability, quality, client satisfaction, standards adherence, content communication).

 * Leads discovery sessions for deliverables included in projects.

 * Drives adoption of contracted functionality to ensure client is maximizing their usage of and value from Origami.

 * For project implementations, assigns deliverables and other tasks to individual team members.

 * Configures the Origami platform to meet client requirements.

 * Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions.

 * Responsible for the submission, oversight, and communication of client-specific bug related JIRA tickets identified during the implementation.

 * Records hours worked in accordance with Origami's time entry policy.

 * Manages tracking, erosion, auditing, and reporting of project hours.

 * Ensures accurate and timely entry and reporting of all team members' hours worked for all assigned projects.

 * During implementation, identifies potential scope creep / out-of-scope work and escalates to Project Manager.

 * Performs unit testing of assigned deliverables.

 * Prepares training materials and conducts user training.

 * Identifies potential expanded sales opportunities during the implementation and notifies / coordinates with account management team on pursuing.

 * Supports account management team in presenting and negotiating pricing and Statement of Work for change orders/expanded scope to client., Owns end-to-end implementations for travel management companies, from discovery and configuration through go-live and stabilization. The role configures online booking tools, GDS environments, corporate travel programs, integrations, policies, billing, and access; leads UAT, training, defect triage, and go/no-go decisions; and manages multiple launches concurrently. As the first dedicated implementer, this person will also create implementation playbooks, templates, migration procedures, and scalable processes while supporting enterprise sales and product roadmap development., Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration.
Top Skills: Microsoft Office Suite
OneImaging