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# Senior Manager, Software Test Engineering

- **Company:** Zscaler, Inc.
- **Location:** Santa Clara, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Java (Programming Language), Artificial Intelligence, Amazon Web Services, Cloud Computing, Python (Programming Language), MySQL, Zero Trust Network Access, Shell Script, Software Engineering, Transport Layer Security, Kubernetes, Information Technology, Microservices
- **Published:** November 7, 2026
- **Apply:** https://www.juju.com/job/28_25303_6d72ea432c6243f6a134f2d6fb546617

## About the Role

* Experience integrating AI-driven methodologies or AI Development Lifecycle (AIDLC) principles into software development and QA workflows
 * 7+ years of experience building, leading and scaling Quality Assurance or software engineering teams
 * 5+ years of experience working with cloud-based deployments and cloud operations
 * 3+ years of experience with hyperscale cloud platforms, specifically AWS
 * Bachelor's or Master's degree in Computer Science or a related technical field
 * Hands-on experience writing Python and shell scripts for automation and with proficiency in Java, SSL, and MySQL, * Current, hands-on experience utilizing AI Development Lifecycle (AIDLC) methodologies to optimize software delivery
 * In-depth, advanced knowledge of Kubernetes and microservices architectures
 * U.S. citizenship - work scope can include working in a federal environment

## Description

As the Senior Manager of Software Test Engineering for the Zero Trust Exchange organization at Zscaler, you will play a critical role in driving our visionary innovation over the next decade. Reporting directly to the Senior Director of Software Engineering, you will lead a high-performing team in rapidly scaling the Zscaler Client Connector Portal service. In this San Jose, CA-based role, you will work closely with the executive team to deliver cutting-edge services that transform the industry., * Lead the Quality Assurance team to embrace the AI Development Lifecycle while collaborating closely with peer product and operations teams

 * Direct cloud operations including upgrades, scalability improvements, and troubleshooting to ensure optimal service performance
 * Drive the transition of the engineering team to a comprehensive, full-service ownership model
 * Partner with product management to define, refine, and execute the strategic product roadmap

Who You Are (Success Profile)

 * You act like an owner with a deep passion for the mission, navigating seamlessly between high-level strategy and hands-on execution.
 * You are a high-trust collaborator who thrives on open feedback, candor, and building collective success.
 * You are customer-obsessed, developing deep empathy for users and aligning engineering decisions to solve their real-world problems.
 * You serve as a positive force, tackling complex problems with contagious energy and inspiring your team to focus on solutions.
 * You operate with urgency, balancing speed and quality to execute and deliver high-impact results in a fast-paced environment.