> Markdown version of [/jobs/ext/4619519-service-management-platform-architect](https://www.wearedevelopers.com/jobs/ext/4619519-service-management-platform-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Service Management Platform Architect

- **Company:** Versant Corporation
- **Location:** New York, NY, United States
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Enterprise Software Applications, HR Software, Api Design, Servicenow
- **Published:** November 7, 2026
- **Apply:** https://www.juju.com/job/28_25303_d50c54c476d4219558f9f6c7dc178d72

## About the Role

The ideal candidate will have extensive experience architecting and leading ServiceNow or similar platforms in a complex enterprise environment, strong experience integrating ServiceNow or other similar platforms with HR systems, financial platforms, identity providers, and other core enterprise applications, and deep expertise in workflow automation, orchestration, and API-based integrations., * Extensive experience architecting and leading ServiceNow or similar platforms in a complex enterprise environment

 * Strong experience integrating ServiceNow or other similar platforms with HR systems, financial platforms, identity providers, and other core enterprise applications
 * Deep expertise in workflow automation, orchestration, and API-based integrations
 * Demonstrated experience managing and developing high-performing technical teams
 * Strong knowledge of ITSM processes, CMDB governance, and change management frameworks
 * Experience managing multi-environment development lifecycles (Dev/QA/Prod)
 * Strong executive communication and cross-functional leadership skills

## Description

The Service Management Platform Architect is the enterprise owner and senior technical authority for the company's Service Management platform. This role is responsible for platform architecture, governance, enterprise integrations, and the leadership of the Service Management development team., The responsibilities include owning the overall architecture, roadmap, and lifecycle management of the Service Management platform, establishing architectural standards, design principles, and development best practices, and ensuring platform scalability, maintainability, performance, and long-term sustainability.