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# Management Analyst - Travel Support

- **Company:** Harkcon, Inc.
- **Location:** Washington, DC, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Document Management Systems, Microsoft Office
- **Published:** November 7, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88813392/1

## About the Role

Education/Experience: Bachelor's degree and a minimum of 5 years of relevant professional experience., * Bachelor's degree.

 * Minimum of 5 years of relevant professional experience in administrative, operational, analytical, or program support.
 * Must be able to obtain and maintain a favorable Public Trust determination.
 * Demonstrated proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word, with the ability to work independently using these tools.
 * Experience working in a fast-paced, professional environment with established policies and procedures.
 * Strong organizational, communication, problem-solving, and document management skills.
 * Ability to work onsite in Washington, DC., * Experience supporting DOE, NNSA, DoD, or other federal agencies.
 * Familiarity with federal travel regulations, policies, and procedures.
 * Experience using federal travel management systems, such as Concur, FTMS, or MyServices.
 * Experience processing travel authorizations, vouchers, and resolving travel-related issues.

## Description

Location: Washington, DC (James Forrestal Building). Remote work may be approved by the Government following completion of initial training but is not guaranteed., Harkcon is seeking a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the National Nuclear Security Administration's (NNSA) Office of Business Solutions in Washington, DC. The team provides travel-related support services across NNSA.

Harkcon employees are expected to function as an integral part of the client's team, demonstrating professionalism, collaboration, accountability, and a commitment to supporting the agency's mission., * Receive and respond to calls, emails, DAYS inquiries, and NA-NA-BS Travel Portal tickets concerning travel policies, procedures, and problem resolution.

 * Provide NNSA staff training on travel-related topics, including electronic travel systems.
 * Research and follow up on travel authorizations and vouchers that fail audits to resolve procedural issues and disputes.
 * Prepare travel documentation and enter relevant information into Concur, FTMS, and MyServices.
 * Prepare travel reports using Concur, FTMS, MyServices, STARS, and the Citibank travel credit card portal.
 * Process country clearances through DOS MyServices and coordinate required approvals and completion steps in FTMS.
 * Provide input to develop and update NA-NA-HR Standard Operating Procedures to keep information current.
 * Assist government travel credit card holders with report and voucher reconciliation, credit limit increases when warranted, and PIN resets.
 * Provide rotational onsite customer assistance at NNSA Headquarters in Washington, DC, and coordinate with NA-BS.
 * Provide team lead support to coordinate contractor travel team workload and address daily issues and problems.