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# Front End Adjuster

- **Company:** Brown & Brown, Inc.
- **Location:** Dallas, TX, United States
- **Contract:** Permanent contract
- **Skills:** Design of User Interfaces, Human-Computer Interaction, Microsoft Office, Web Applications
- **Published:** November 7, 2026
- **Apply:** https://www.careerbuilder.com/job-details/front-end-adjuster-dallas-tx--142073af-1725-4f93-8a48-9091f385c72f

## About the Role

User Interface/Experience (UI/UX), Claims Processing, User Interface/Experience (UI/UX), Claims Processing, Customer Service Evaluation, Customer Relations, Organizational Skills, Develop and Maintain Customers, Call Volume, Customer Support/Service, Required

 * Minimum 1-2 years of call/contact center experience
 * Excellent written and verbal communication skills
 * Proficient with Microsoft Office Suite and industry standard web applications
 * Ability to maintain a high level of confidentiality

Preferred

 * Minimum of 3-5 years claim handling experience
 * Bilingual is a plus, not required
 * Service Advisor or Service Drive experience a plus
 * Basic mechanical knowledge of automotive systems.

## Description

The Claims Adjustor is responsible for evaluating claims from start to finish using exceptional customer service qualities.

 * Handles claims from initial contact through to conclusion.
 * Thoroughly investigates claims and verifies eligibility
 * Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
 * Manages a high call volume with exception communication and customer service skills
 * Successfully works independently and in a team atmosphere.
 * Skillfully adapts and uses critical thinking and problem-solving issues.