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# IT Manager

- **Company:** Phaxis LLC
- **Location:** Garden City, NY, United States
- **Salary:** $110,000 - $120,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Backup Devices, VoIP, CompTIA Network+, Monitoring of Systems, Identity and Access Management, Virtual Private Networks (VPN), Windows PowerShell, Cloud Services, Microsoft SharePoint, Firewalls (Computer Science), Information Technology, Fortinet
- **Published:** November 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/c9e76fba-a90c-4c7e-a3d2-aa13cf07acbe/it-manager

## About the Role

Experience with Azure, PowerShell, automation, SharePoint, Teams, VoIP, firewalls, VPNs, RMM tools, and PSA/ticketing platforms is preferred. Microsoft 365 Administrator, Azure Administrator, CompTIA Network , Security , or equivalent certifications are a plus.

## Description

* Lead a small IT support team, providing hands-on technical guidance, mentorship, and day-to-day direction while helping build a strong foundation for future career growth and leadership opportunities.
 * Deliver advanced technical support across Microsoft 365, Windows environments, Entra ID, endpoint management, and cloud-based services.
 * Oversee and maintain IT infrastructure, including UniFi and Fortinet networking, Datto backup solutions, endpoint security, and systems monitoring.
 * Serve as the primary escalation point for complex technical issues involving end-user systems, networks, applications, identity management, and cloud services.
 * Partner with Origination teams and business leadership to present technical recommendations, address business needs, and align IT initiatives with organizational goals.
 * Maintain technical documentation, prioritize support requests, manage ticket workflows, and ensure clear communication with users and stakeholders.
 * Balance hands-on support with project leadership, infrastructure improvements, automation, and technical planning, with opportunities to expand responsibilities over time.
 * Promote security best practices across access management, patching, endpoint protection, backup and recovery, and incident response to maintain a secure and reliable IT environment.