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# Case Manager - DSP

- **Company:** Dolores Street Community Services
- **Location:** San Francisco, CA, United States
- **Salary:** $58,240
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Text Processing
- **Published:** November 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=13f11f303ddfe4a7

## About the Role

* Demonstrated ability to perform all essential duties and responsibilities of the position
 * Strong word-processing and computer skills, including knowledge of Microsoft Word and Excel
 * Must be well organized, efficient, highly motivated, and able to handle multiple tasks at once, work well under pressure, and take initiative
 * Fluency in Spanish strongly preferred, including ability to provide written translation of documents
 * Ability to work independently as well as within a team
 * Experience working with low-income, immigrant, and monolingual Spanish-speaking communities
 * Approach work from a trauma informed lens
 * Strong commitment to serving low-income and underserved communities

## Description

* Complete client intake assessments and necessary documentation for all new clients of the site
 * Enter data daily into the RTZ system, OneSystem as per contract requirements
 * Report on Slack! And review site care coordination with site manager informed
 * Conduct client wellness checks to ensure the safety and well-being of all clients onsite
 * Provide care coordination, crisis intervention, and conflict resolution with clients
 * Work collaboratively with Mission Action staff and city staff to ensure effective coordination and operation of the site
 * Other duties as assigned

Other Organizational Duties

 * Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community
 * Work within the framework of the agency's mission, vision, values, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
 * Commit yourself to treating each community member with respect and dignity
 * Perform other duties as assigned