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# Senior AI CX Solutions Architect

- **Company:** Zendesk
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service
- **Published:** November 7, 2026
- **Apply:** https://www.juju.com/job/28_25304_754eef56aa603f32127be64908ec58d1

## About the Role

You will need strong presales experience in SaaS and CX, expertise in AI/NLP, and the ability to tell a compelling story across technical and executive audiences. Hybrid work with partial on-site schedule.