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# Client Technical Support Expert

- **Company:** Konica Minolta Business Solutions U.S.A., Inc.
- **Location:** Nashville, TN, United States
- **Experience:** Expert
- **Salary:** $43,680 - $79,040
- **Contract:** Permanent contract
- **Skills:** Remote Access Technology, Systems Integration
- **Published:** November 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=726f5bdbf67ca9ab

## About the Role

* Proven ability to manage multiple priorities and meet deadlines.
 * Excellent verbal and written communications skills
 * Proven ability to provide remote technical support via remote access software
 * 5+ years industry experience in a related role
 * Certified on N+ or equivalent
 * High School diploma or GED required

## Description

* Act as the primary liaison for clients within the designated geographic area, ensuring exceptional client satisfaction and service delivery.
 * Support the account fleet within the designated geographic area
 * Collaborate with field service technicians, Branch Service Managers, and dealers to resolve issues in a timely and efficient manner.
 * Demonstrate technical proficiency with Konica Minolta models and configurations tailored to client needs.
 * Coach and mentor Konica Minolta Service Technicians on best practices and system integration.
 * Organize quarterly color audits to ensure high-quality output.
 * Work with the Client Services Manager to implement field policies and procedures for spare parts requirements and service methodologies.
 * Assist the Client Services Manager in aligning clients' operational needs with the Konica Minolta Service Teams.
 * Travel 50-75%