> Markdown version of [/jobs/ext/4623354-mainframe-production-support-engineer](https://www.wearedevelopers.com/jobs/ext/4623354-mainframe-production-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mainframe Production Support Engineer - **Company:** SDH Systems LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Batch Processing, Databases, Mainframes, Information Technology - **Published:** November 7, 2026 - **Apply:** https://www.dice.com/job-detail/d3925359-8fd9-4a24-b5e1-0ee3d5f37cd3 ## About the Role SDH Systems is hiring an experienced Mainframe Production Support Engineer with 8+ years of IT experience and strong hands-on expertise in mainframe production support, batch monitoring, database record verification, and terminal operations., We are looking for an experienced Mainframe Production Support Engineer with 8+ years of IT experience and strong hands-on expertise in mainframe production support, batch monitoring, database record verification, and terminal operations., * 8+ years of overall IT experience. * Strong experience in mainframe production support. * Hands-on experience with batch job monitoring and troubleshooting. * Experience performing database record checks. * Working knowledge of IBM 3270 terminal operations. * Experience with terminal checks and batch job execution. * Strong analytical, troubleshooting, and communication skills. * Ability to work independently in a remote support environment ## Description * Monitor and support mainframe batch jobs to ensure successful execution. * Perform regular batch monitoring, job status checks, and troubleshooting. * Conduct database record checks and validate data accuracy. * Perform terminal checks and operational support using IBM 3270 terminals. * Monitor daily mainframe production activities and identify job failures. * Troubleshoot batch processing issues and escalate critical incidents when necessary. * Support production operations and ensure timely resolution of issues. * Maintain operational documentation and provide regular status updates.