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# NOC Engineer / Network Operations Engineer

- **Company:** Artech
- **Location:** McLean, VA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Border Gateway Protocol, Network Congestion, Domain Name System (DNS), Issue Tracking Systems, Network Troubleshooting, Network Configuration and Change Management, Network Monitoring, Routing, Packet Analyzer, Network Routers, Computer Networking Systems, Computer Network Operations, Low Latency, SolarWinds (Software), Network Support, 3-tier Architectures, Splunk, Servicenow
- **Published:** November 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/402496c9-249f-4592-8c70-d3b6f3167fc0/noc-engineer-network-operations-engineer

## About the Role

* Strong knowledge of Cisco networking (routers, BGP, routing fundamentals)
 * Experience with terminal tools such as SecureCRT
 * Solid understanding of network troubleshooting concepts (packet loss, latency, routing issues)
 * Experience with monitoring and analysis tools such as Splunk, Riverbed, and SolarWinds
 * Familiarity with ServiceNow or similar ticketing systems
 * Exposure to packet capture/analysis and network performance monitoring
 * Bachelor's degree in a related field OR equivalent hands-on experience
 * Proven experience in a NOC or network support environment
 * Prior work experience at client or in client's industry

Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

 * Experience with network configuration tasks, including DNS updates
 * Ability to manage and update incident tickets through resolution using ticketing systems
 * Experience in a structured support environment collaborating with Tier 2 and Tier 3 teams

## Description

* Monitor network performance, connectivity, system events, and alerts in a 24/7 environment
 * Perform real-time incident triage, including identifying packet loss, errors, and outage impact
 * Investigate and respond to network incidents, ensuring timely mitigation and restoration of services
 * Analyze alarms and logs to determine root causes or escalate to appropriate teams
 * Engage vendors and internal Tier 3/engineering teams for issue resolution

Company Benefits & Culture

 * Comprehensive health and wellness benefits
 * Opportunities for professional development and career growth
 * Inclusive and collaborative work environment