> Markdown version of [/jobs/ext/4623966-senior-software-technical-support](https://www.wearedevelopers.com/jobs/ext/4623966-senior-software-technical-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Software Technical Support - **Company:** General Dynamics Information Technology - **Location:** Fairfax, VA, United States - **Experience:** Expert - **Salary:** $122,275 - $165,431 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Software Engineering - **Published:** November 7, 2026 - **Apply:** https://dejobs.org/x/x/3F213062DE874B319DEF6FA6FC5BF329/job/ ## About the Role Change Management,Problem Solving,Process Improvements, 8 + years of related experience, * A degree from an accredited College/University in the applicable field of services is required., * SAFe RTE (Release Train Engineer) * SAFe Architect * PMI ACP (Agile Certified Practitioner) Required Experience: * 8+ years of relevant experience * Minimum of 5-7 years' experience in enterprise software development, * The Senior Software Engineer will heavily be using these skills: * Dependency risks and Critical Path Method to map risk burndown charts * Team velocity and capacity planning * Communication * Leadership * Organization * Time management * Budget management * Risk management * Problem-solving * Adaptability * Teamwork, * Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting. ## Description Seize your opportunity to make a personal impact as a Senior Software Technical Support Team Member supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career., * Responsible for managing the entire SLDC Lifecyle. * Maintaining Optimal System performance and proactively mitigating risks early. * Takes projects from assignment to implementation. * Supports management team's efforts in change management, Dependency risks and Critical Path Method to map risk burndown charts. * Recommend and take action to improve processes.