> Markdown version of [/jobs/ext/4624123-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/4624123-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Robert Half - **Location:** St. Louis, MO, United States - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Cloud Computing, Cyber Security, Desktop Computing, Issue Tracking Systems, Server Administration, ServiceNow IT Service Management, Information Technology, Laptops, User Accounts - **Published:** November 7, 2026 - **Apply:** https://dejobs.org/x/x/76CE4E6D75BD4AB9ACCE9BDE584F9E29/job/ ## About the Role * 2+ years of experience in IT support, desktop support, service desk, or a similar role. * Experience supporting Microsoft Windows environments. * Working knowledge of Active Directory and Microsoft 365. * Experience with computer deployment, imaging, and hardware troubleshooting. * Experience supporting mobile devices and end-user technology. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Professional demeanor with the ability to support users at all levels of an organization. * Strong organizational skills and attention to detail. * Demonstrated interest in learning new technologies and expanding technical skills., * Experience with IT service management or ticketing systems. * Exposure to networking, server administration, cybersecurity, or cloud technologies. * Experience supporting collaboration and conferencing platforms. * Understanding of IT asset management and device lifecycle processes., * A customer-focused IT professional who enjoys helping others. * Someone who communicates clearly and professionally. * An individual with technical skills beyond entry-level help desk support. * A self-starter who takes initiative and enjoys learning. * A team player who is eager to grow into broader infrastructure and systems responsibilities. Technology Doesn't Change the World, People Do.® ## Description We are seeking an IT Support Specialist to join a collaborative technology team supporting a professional office environment. This role is ideal for someone who enjoys helping users, troubleshooting technical issues, and expanding their knowledge across a variety of technologies. This role works closely with the IT Manager, and will provide day-to-day end-user support while gaining exposure to infrastructure, security, and systems administration projects. This position offers the opportunity to build technical skills beyond traditional help desk responsibilities. Responsibilities * Respond to and resolve technical support requests through the IT ticketing system. * Provide support for desktops, laptops, mobile devices, printers, and office technology. * Configure, deploy, upgrade, and troubleshoot Windows-based systems. * Manage user accounts, permissions, and groups within Active Directory and Microsoft 365. * Support conference room technology and virtual meeting platforms. * Perform device setup, imaging, deployment, replacement, and repair. * Coordinate employee onboarding and offboarding activities, including equipment provisioning and recovery. * Support mobile devices, including setup, troubleshooting, and redeployment. * Maintain hardware inventory and IT asset records. * Coordinate device repairs, recycling activities, and equipment tracking. * Package and ship technology equipment as needed. * Document procedures and maintain accurate technical records. * Collaborate with internal teams to resolve issues and improve IT services. * Assist with infrastructure and technology projects as opportunities arise.