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# IT Support Specialist (grow into Sys Admin)

- **Company:** RIVERSIDE RECRUITING LLC
- **Location:** Ravenna, OH, United States
- **Experience:** Expert
- **Salary:** $60,000 - $85,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Online Services, Microsoft Outlook, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Windows PowerShell, Azure Active Directory, Microsoft SharePoint, Wi-Fi Technology, Computer Networking Systems, Firewalls (Computer Science), Microsoft InTune, Laptops
- **Published:** November 7, 2026
- **Apply:** https://www.careerjet.com/job/use5b65ab7426774b8ecefebb33f730122/eaa

## About the Role

* Professional IT support
 * Reliable with great communication skills
 * Windows, Microsoft 365, Outlook, Teams
 * Working knowledge of Active Directory
 * Ability to handle day-to-day issues with little supervision
 * Willingness to learn and take on more responsibility
 * Ability to pass a background check

Preferred

 * Microsoft Entra ID, Exchange Online, SharePoint, Intune
 * Hybrid Active Directory / Microsoft 365
 * UniFi or similar network platforms, firewalls and VPN
 * Server experience (Hyper-V, backup and recovery) or interest in developing it
 * PowerShell or other scripting and automation
 * Manufacturing or plant-floor IT experience
 * German language skills are a strong plus

## Description

* Onsite initially, 1-2 hybrid days once established
 * IT Support with a defined path into Systems Administrator
 * Support Windows 11, Microsoft 365, Outlook, and Teams
 * Support desktops, laptops, printers, mobile devices and barcode scanners
 * Handle tickets and resolve most day-to-day issues independently
 * Work with Active Directory, Group Policy, DNS, DHCP, Entra ID, VPN and WiFi
 * Take on more responsibilities over time to grow into a Systems Administrator role
 * Provide occasional after-hours support for planned maintenance and critical incidents, with comp time