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# Network Operations Lead #3159

- **Company:** Genius Road
- **Location:** Austin, TX, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Centers, Local Area Networks, Network Security, Network Architecture, Network Monitoring, Network Administration, Wide Area Networks, Computer Network Operations, Cisco Voip, Grafana, Information Technology, Appdynamics
- **Published:** November 7, 2026
- **Apply:** https://www.careerbuilder.com/job-details/network-operations-lead-3159-austin-tx--b8fb6c72-3ee5-448a-af25-ecbd1f8fb68d

## About the Role

Network Administration/Management, Network Administration/Management, Mentoring, Wide Area Network (WAN), Operational Support, Computer Science, Network Architecture/Engineering, People Management, Team Lead/Manager, Leadership, * Bachelor's degree in Computer Science, Engineering or a related field

 * 7+ years of experience in network engineering, administration, or support within enterprise environments
 * Experience in a Team Lead, Lead Engineer, or supervisory capacity (informal leadership is acceptable)
 * Experience supporting 24x7x365 network, voice, and video environments
 * Preferred experience with Cisco VoIP administration, maintenance, and design
 * Strong background in WAN, LAN, wireless, and SD-WAN technologies
 * Experience with network monitoring and observability tools (e.g., ThousandEyes, AppDynamics)
 * Familiarity with network security integrations (e.g., NGFW, identity services, secure workload platforms)
 * Strong troubleshooting skills with the ability to support high-priority incidents

## Description

* Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams on cross-functional initiatives
 * Perform hands-on support of network operations including troubleshooting, incident management, and issue resolution
 * Serve as a senior escalation point for network-related issues
 * Responsible for assisting with coordination and prioritization of team workload
 * Gather and provide status updates, risks, and mitigation plans to leadership
 * Facilitate vendor coordination and support for network-related services
 * Support SD-WAN implementation and optimization efforts
 * Maintain network documentation, architecture diagrams, and operational procedures
 * Ensure adherence to security standards, policies, and compliance requirements
 * Work with cross-functional teams while assisting junior engineers and ensuring consistent service delivery
 * Participate in change management processes and documentation efforts
 * Support knowledge sharing and mentoring of team members