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# Level 2 Desktop Technician

- **Company:** CompuCom Systems Holding LLC
- **Location:** Manchester, NH, United States
- **Experience:** Experienced
- **Salary:** $40,560 - $54,080
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Access Network, Desktop Computing, Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Windows Search, Windows Desktop, Information Technology
- **Published:** November 7, 2026
- **Apply:** https://www.careerbuilder.com/job-details/level-2-desktop-technician-manchester-nh--9faa7a96-00e2-4789-9258-c7942c1a82ed

## About the Role

Desktop PC, Career Counseling, Help Desk, Desktop PC, Technical Support, Desktop Administration, Customer Support/Service, Microsoft Windows Desktop, Microsoft Windows Operating System, Identify Issues, This role requires strong Windows desktop support experience, excellent customer service skills, and the ability to work independently with minimal oversight. The technician will act as the local "hands and feet" resource for IT implementations and ongoing support., * Minimum 3 to 5+ years of deskside PC support and customer service experience

 * Strong troubleshooting skills involving hardware, software, and network issues
 * Experience assisting with IT system implementations
 * Hands-on experience with:
 + Windows operating systems
 + Basic Mac support
 + Desktop and laptop imaging
 + Active Directory user and device support
 + ITSM/ticketing systems
 + MS Office 365 suite/MS teams

## Description

* Provide Level 2 deskside and remote support for Windows-based systems
 * Diagnose and resolve hardware, software, and network-related issues via phone, email, and chat
 * Serve as the primary point of contact for IT vendors during system implementations
 * Assist with testing IT implementations, including network access, wireless connectivity, and telephony
 * Coordinate and manage relationships between IT vendors and local client support teams