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# Senior Application Solutions Engineer

- **Company:** Pantherx Specialty LLC
- **Location:** Crafton, PA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** ASP.NET, HTML, JavaScript (Programming Language), Agile Methodology, Component-Based Software Engineering, Microsoft Azure, Cascading Style Sheets (CSS), Information Engineering, Extract Transform Load (ETL), Relational Databases, Database Development, Web Development, Python (Programming Language), Performance Tuning, Windows PowerShell, Server Administration, Software Engineering, PL-SQL, Systems Integration, Transact-SQL, Sql Optimization, Information Technology, Health Level Seven International, Integration Frameworks, Data Pipelines, Programming Languages
- **Published:** November 7, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-application-solutions-engineer-pittsburgh-pa--dddeb16f-0f5c-47e4-858f-cfd91e61be17

## About the Role

Software Engineering, Pharmacy, Disease, Patient Care, Healthcare, Problem Solving Skills, Software Engineering, Software Administration, Operational Improvement, Technical Leadership, * Bachelor's degree in IT, Computer Science, or equivalent experience.

 * Minimum of six (6) years of experience in relational databases and application development/support, including prior escalation or lead-level responsibility.
 * Proficiency in advanced SQL (T-SQL, PL/SQL), PowerShell, and Python or a similar programming language.
 * Strong analytical, problem-solving, and troubleshooting skills, with demonstrated ability to mentor others.
 * Excellent verbal and written communication skills; ability to manage multiple concurrent priorities., * Experience in healthcare or specialty pharmacy.
 * Familiarity with WellSky applications.
 * Knowledge of HIPAA and healthcare data standards.
 * Understanding of Agile methodologies and CI/CD tools (Azure DevOps).
 * Proficiency in ETL tools; web development skills (HTML, CSS, JavaScript, C# ASP.NET).

## Description

The Sr. Application Solutions Engineer serves as the senior technical resource for the Application Solutions team, providing advanced application support, troubleshooting, data engineering, and SQL development expertise across critical pharmacy applications and integrations. This role functions as the primary escalation point for complex technical issues, drives root-cause analysis and operational improvements, and provides technical leadership for the support and optimization of SWFT, CPR/CareTend, Portal, SMS, and integration platforms.

Responsibilities

Advanced Application Solutions & Support

 * Provides advanced L2/L3 technical support and complex troubleshooting for SWFT, CPR/CareTend, Portal, SMS, and Integrations.
 * Serves as the escalation point for the Application Solutions Engineer and Application Solutions Analyst on unresolved or high-impact issues.
 * Leads root-cause analysis for recurring or high-impact incidents and drive permanent fixes rather than workarounds.
 * Develops and maintain advanced SQL-based reports and solutions; write and optimize complex queries for performance and scalability.
 * Implements performance tuning for data pipelines and application components supporting the supported platforms.

Leadership & Governance

 * Mentors the Application Solutions Engineer and Application Solutions Analyst, reviewing their resolutions and documentation for quality.
 * Owns runbook creation and maintenance for owned applications, in preparation for the runbook-governed acceptance standard the future Technology Support organization will apply enterprise-wide.
 * Partners with development teams on production readiness reviews for new features and platforms before they enter support.
 * Monitors and report incident trends, escalation patterns, and improvement opportunities to the Support Manager.

Collaboration & Documentation

 * Works closely with stakeholders to gather requirements, resolve issues, and deliver solutions.
 * Maintains comprehensive documentation for data processes, application components, and query optimizations.
 * Communicates complex technical issues clearly to non-technical end users and leadership.