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# IT Support Technician

- **Company:** VACO LLC
- **Location:** Cleveland, OH, United States
- **Experience:** Experienced
- **Salary:** $58,240 - $60,320
- **Contract:** Temporary contract
- **Skills:** Business Software, Servicenow
- **Published:** November 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/947be6b0-eeaa-4c9a-a3d5-e8e03bb5a0cc/it-support-technician

## About the Role

* 3+ years of hands-on IT Support, Help Desk, Desktop Support, or Technical Support experience
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 * Experience working directly with end users in an onsite support environment
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 * Familiarity with ticketing platforms such as ServiceNow or similar ITSM tools
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 * Strong troubleshooting skills across hardware, software, and common business applications
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 * Excellent customer service and communication skills
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 * Ability to prioritize multiple requests and work independently
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 * Reliable transportation and willingness to travel between local sites as needed
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