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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP IS-U FICA Consultant - Utilities - **Company:** Accenture - **Location:** Overland Park, KS, United States - **Salary:** $70,350.0 - $205,800.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Unit Testing, Software Bug Management, Information Systems, SAP (Applications), SAP Business Suiteing, SAP Configuration, SAP IS-U, Sap Finance, Build Management, SAP S/4HANA - **Published:** November 7, 2026 - **Apply:** https://www.administrativejobs.com/job.asp?id=3501872550&tx=HT7367TTZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role An SAP Utilities professional who helps electric, gas, and water utilities transform customer financial operations through SAP IS-U FICA, Payments, Revenue Management, and Credit & Collections capabilities. You combine strong functional knowledge of utility customer accounting, payment processing, collections, returns, write-offs, revenue lifecycle management, and reconciliation with solid SAP configuration and consulting skills. You understand the critical relationship between utility billing, customer accounting, payment processing, collections, and Corporate Finance. You are comfortable partnering with utility business stakeholders to translate customer and financial requirements into scalable SAP solutions that improve cash flow, financial controls, operational efficiency, and customer experience., * Minimum of 3 years of functional SAP IS-U FICA experience, including hands-on experience with customer accounting and financial processes. * Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation. * Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare. * Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes. * Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes. * Experience working with/for electric, gas, or water utilities. * Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience ment skills., * You have experience with SAP S/4HANA Utilities or S/4HANA-based customer financial processes. * You have experience with complex utility Credit & Collections strategies, payment arrangements, deposits, returns, and write-offs. * You have experience integrating SAP FICA with SAP Finance / General Ledger. * You understand utility regulatory requirements affecting collections, customer protections, payment arrangements, and financial operations. * You have experience with revenue assurance, financial reconciliation, or customer account conversion. * You have experience applying AI or GenAI to collections, exception handling, customer operations, or finance processes. * You have experience supporting workshops and design decisions across system build, testing, cutover, go-live, and stabilization. * You have experience coordinating functional activities with global delivery teams across onshore and offshore locations. ## Description Deliver SAP Utilities transformation programs through your combined SAP IS-U FICA, customer financial operations, and functional delivery expertise, which includes your ability to: * Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services. * Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes. * Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation. * Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives. * Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems. * Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes. * Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness. * Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity. * Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare. * Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity. * Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model. * Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices. Travel may be required for this role. The amount of travel will vary depending on business need and client requirements., Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.